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Ski & Snowboard School

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Prepare For Your Lesson

Arriving prepared for your lesson is key to maximizing your day on the slopes with your instructor. Below you can find information on where to go, what to expect, and what to bring.

 

Where To Go

All lessons meet at the Mount Snow Discovery Center, located North Access Road adjacent to the skier/rider drop off zone.  If you need to pick up rental gear or speak to a member of our team, you can find us in the second level of the Discovery Center.  

LESSON TIMES:

  • Private Lessons: 9:00am or 1:00pm
  • 3-4 year-olds: Cub Camp/Cub Rider - 10:00am
  • 4-6 year-olds: Snow Camp/Snow Rider - 10:00am
  • 7-14 year-olds: Mountain Camp/Mountain Rider - 9:30am
  • Adult Group Lessons: 9:30am or 1:00pm

BEFORE LESSON CHECK-IN:

  • NEW for the 22/23 season: Ski and Ride School registration is location on the second floor of the Discovery Center
  • Please arrive at the ski area at least 45 minutes before classes start (allow more time on weekends and holidays) and allow an extra 30 minutes if you are also renting equipment
  • All lesson participants must have a valid lift ticket or season pass. Pick up lift tickets, child registration and rental vouchers on the second floor of the Discovery Center; before proceeding to your lesson meeting place
  • If you have a plastic card/ticket from a previous visit, PLEASE BRING IT WITH YOU; your lift ticket and lesson information will be loaded on that card
  • If you need rentals, they are also picked up on the second floor of the Discovery Center
  • If you arrive late and cannot complete check-in prior to the check-in end time, we may not be able to accommodate you in a lesson for that day

WHERE TO MEET:

  • Private Lessons: All private lessons meet outside on the South Side of the Discovery Center. Look for the yellow flag. Rental gear may be picked up at the Clock Tower Rental Shop. Visit our team on the second floor at the Discovery Center if you have any questions
  • Child Group Lessons: Programs 3-14 years old.  First day arrivals check-in on the second floor of the Discovery Center. Once you have your tickets and equipment, meet outside of the Discovery Center and look for the, orange, blue, or red flags.
  • Adult Group Lessons: Age 13 and over. First day arrivals check-in on the second floor of the Discovery Center. Once you have your tickets and equipment, meet outside of the Discovery Center and look for the green flag. 
 

What To Expect

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PREP FOR THE LESSON

Best pricing is available online, in advance. To book a group lesson within 24 hours or a private lesson within 72 hours, please visit one of our Ski & Snowboard sales locations or call ahead. Our cancellation policy is available here. Make sure all members of your group have a pass or lift ticket and rent gear if needed.

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EARLY IS ON TIME

Arrive at least 45 minutes before the lesson to allow time for check-in. If you or your child are picking up rental gear, arrive 60 minutes early.

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CHECK-IN FOR THE DAY

Check-in for your lesson at the Mount Snow Discovery Center.

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MEET OUR EXPERT INSTRUCTORS

All group lessons will be sorted by ability level and child lessons will be sorted by age. The instructor will determine a plan for the day based on individual needs or group goals. 

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CONQUER THE MOUNTAIN

Expert instructors will help all participants have fun exploring more of the mountain by practicing new techniques at their own pace. All Full Day lessons will include a break for lunch, with food provided only for child lessons. Half Day and Bundled AM / PM lessons will not include lunch.

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PICK UP YOUR ADVENTURER

If you are dropping off a child, make sure to confirm location and pick-up time. The instructor will provide a summary of their lesson and your child's progress at pick-up. 

 

Gratuities: Instructor gratuity is at your discretion. Please note, a 15-20% gratuity based on the cost of the lesson will make your instructor feel very appreciated and valued. 

Ski & Snowboard School Frequently Asked Questions (FAQs)

What ski and snowboard lesson offerings will you provide this year at your resorts?
We are pleased to offer a range of ski and snowboard programming including group and private lessons as well as season long and specialty programs. Specific details can be found on our Ski and Snowboard School pages.

 

When will season long programs be available for enrollment?  
Season long programs will be available for registration by mid-September. 

 

What is included with a ski or snowboard lesson?  
Each lesson will include professional instruction from one of our instructors. Full day lessons will include a break for lunch, and full day group lessons for children will include lunch. Participants will be responsible for bringing or purchasing their own food in private lessons, group lessons for adults, and season long and specialty lessons for children.

 

Do lessons Include rentals and lift tickets? 
No, lessons do not include lift tickets or rentals. These items must be purchased separately, and all lessons require a valid lift ticket. While purchasing a group lesson, you can add-on lift tickets and rentals at a discounted rate. You may bring your own equipment. Passes are available to purchase here. Buy in advance and online for the best rates. 

 

What should I bring to my lesson?  
Weather conditions will vary and remember you will spend the day outside! We recommend dressing in layers including warm clothes, googles/sunglasses and sunscreen. For complete details on what to bring and where to go, read more here.  

 

What if I have special needs or requests, e.g. Drug or Food Allergies? 
While we do our best to accommodate dietary needs and offer different options whenever possible, severe allergy concerns or specific circumstances would be best discussed with the school staff directly prior to visiting. 

 

Will face coverings be required in Ski and Snowboard School this season?
No. Face coverings are not required to ski and snowboard, or in gondolas or indoor spaces at this time, unless required by local public health or CDC designation. This includes restaurants, lodging properties, restrooms, retail and rental locations, and base areas. Check local guidance for face covering requirements on buses and shuttles.

 

What is the cancellation and refund policy for Ski & Snowboard School lessons? 
Changes or cancellations can be made in advance of your lesson date by contacting the Ski & Snowboard School conducting your lesson. Any Ski & Snowboard School group or private lesson product that is cancelled prior to 48 hours of the lesson start time will be issued a full refund. Group or private lesson cancellations within 48 hours of the lesson start time will be charged a cancellation fee equal to 50% of the cost of the lesson in the case of a single day reservation.

Lessons are never cancelled due to weather while the resort is operational. For more detailed information on refunds and cancellations, please refer to the Terms of Sale