Guest Services

Guest services is located in the Clocktower Building in the Main Base Area and we're happy to help you.

Resort Services

We strive to make your stay with us as simple as possible. Here is a list of programs designed to make your stay with us as easy and enjoyable as we can.

You can contact guest services by calling 802.464.1100 ext. 4373 or you can email with any questions, comments, or concerns you may have.

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Bag Check

Bag check is available in the Main Base Lodge (enter through Mount Snow Sports at the Main, Backside Snowboards, or the Restrooms entrance).

Seasonal Lockers

Tired of lugging your gear each time you want to ski or ride? Rent a locker in the Seasonal Locker room located in the Main Base Lodge, below the Backside Snowboard Shop. The locker is yours May 1–April 30. You provide the lock. New to Mount Snow and would like to have a locker assigned to you? Please contact Peter MacDonald at, he will be happy to assist you.

Skier Drop Off

Fifteen-minute parking is available at our designated drop zone, located next to the Clocktower building and Carinthia Base Lodge. Please put on your flashers while you are in the drop zone. Our fifteen-minute policy is strictly enforced. There are designated handicap parking spots just before you enter the drop zone, on your left. Please leave your handicap marker in a very visible spot.


Located in the Main Base Area, next to the Waffle Cabin, Stor-A-Ski will check your skis or boards for you so that you can run in and grab a bite to eat without having to worry. Overnight check is available as well.

  • Unlimited daytime use - $2/Midweek and $3/Weekend & Holiday
  • Overnight Storage - $7
  • Seasonal Storage - $140 for one person, $240 couple, $330 3-person use, $430 4-person use, $530 5-person use ($25 for just daytime seasonal use)

More Information

Helpful Contacts

Area wide lodging, ski & stay packages, general resort information

802.464.1100, Ext. 4033
Ticket information

Mount Snow lodging reservations

Ski and Snowboard School and Childcare Reservations

Golf club pro shop (summer)

All other questions

Emergency/Ski Patrol

If you know the extension you'd like to reach please call 802.464.1100