The Snow Guarantee is offered from December 16, 2016 to March 18, 2017
Mount Snow is so confident in our snowmaking, all skiers and snowboarders will be backed by Mount Snow’s Snow Guarantee during the regular season (excluding special discount ticket days). The snow guarantee allows you to try the ski or snowboarding conditions for an hour, and if the snow isn’t up to your standards, simply stop by any Guest Service window by 10 a.m. for a voucher to return any other day that season.
Mount Snow offers this generous program so you can have a great skiing and riding experience, but we do reserve the right to modify the guarantee or deny requests that we deem are not in the spirit of the program.
Where to redeem your snow guarantee
Bring your lift ticket to Guest Services at the Clocktower and exchange it for a return visit voucher.
When Are Snow Guarantees Offered?
Snow Guarantees are offered nearly every day of the winter season. There are a handful of days each year when Mount Snow suspends all Snow Guarantees including early and late season, afternoon lift tickets, tickets issued after 12pm, Sunday Sleeper Tickets, Sunday Family 4-Packs or the following special discount ticket days:
- Founders Day - 12/12/2016
- College Week Thursdays - 1/5/2017 and 1/12/2017
- Youth Pay Their Age Day - 1/8/2017
- Valentine's Day - 2/14/2017
- St. Patrick's Day - 3/17/2017
Snow Guarantee Details
Expiration dates on Snow Guarantees cannot be extended. No cash refunds will be granted. You cannot have a Snow Guarantee on a Snow Guarantee voucher.
Single Day Ticket Snow Guarantee
Within ONE HOUR of the purchase of your full day ticket (they are time-stamped) you may exchange it for a return-visit voucher, entitling you to a revisit any day within one (1) year from the voucher’s date of issuance. If you pick up your tickets the night before or on a pre-printed package, you have until 10 am to redeem your voucher.
Multi Day Ticket Snow Guarantee
First Day: Within ONE HOUR of the purchase of your ticket (they are time-stamped) you may exchange it for a return-visit voucher entitling you to a revisit any day within one (1) year from the voucher’s date of issuance. Subsequent days on your multi-day ticket remain in place for your use. If you pick up your tickets the night before or have a pre-printed package, you have until 10 am to redeem your voucher.
Subsequent days: On subsequent days of your multi-day lift package, you must request your return-visit voucher by 10 a.m. This entitles you to a revisit any day within one (1) year from the voucher’s date of issuance. Any days left on your multi-day ticket remain in place for use. You cannot request a Snow Guarantee for future days.