Ski School First Timers Guide

For ski school reservations please call the office at 800-889-4411, which is open from 9:00-4:00 midweek and 8:00-3:00 during weekends and holidays.  For children's programs, please fill out our registration form prior to arrival.

Will this be your first time skiing or riding? Well pretty soon winter will be your favorite time of the year thanks to the help of our talented ski and snowboard school staff. We are glad you're here, not only because we love to share our passion for skiing and snowboarding, but we feel that we provide the best introduction to snowsports in the East and here's why.

The Discovery Center - This modern facility is the dedicated home to The Mount Snow Ski and Snowboard School and is located at the base of Launch Pad, our dedicated learning terrain. The Discovery Center is where you check in, get your rental equipment and meet your instructor. Adults check in on the main floor, kids programs check in on the first floor. Convenient, comprehensive and efficient.

Dedicated Learning Terrain - When learning to ski or ride, you want to be able to start on terrain you can handle and progress at your own pace with people that are on your same level. The Launch Pad learning area is set aside from the main part of the mountain and features mellow slopes serviced by easy to load/unload surface lifts progressing up to the Discovery Shuttle triple chair. Since everyone that is on this terrain is learning, you're all in the same boat. Your confidence will soar as you get more comfortable sliding on snow.

Learn From the Best - Mount Snow Ski and Snowboard School has more than 400 professional instructors that have been trained with the latest teaching techniques aimed at getting you comfortable and on the snow faster.

The Latest Rental Equipment - Technology is an amazing thing, and the Mount Snow Ski and Snowboard School is equipped with the most technologically advanced skis and snowboards available. Designed to make turning, and learning easier.



Cub Camp Your 3 year old's first experience on skis! PROGRAM INFO
Snow Camp Our learn-to-ski program for 4-6 year olds PROGRAM INFO
Snow Rider A specially designed terrain park for little riders ages 4-6 PROGRAM INFO
Mountain Camp The most fun 7-14 year olds will have learning to ski PROGRAM INFO
Mountain Riders The most fun 7-14 year olds will have learning to snowboard PROGRAM INFO
Learn to Ski Single and multi-day options available for ages 13 and up PROGRAM INFO
Learn to Ride Single and multi-day options available for ages 13 and up Program Info
Private Lessons One-on-one intruction for the most comprehensive learning experience PROGRAM INFO

First Timer faq's

What should I wear?

Winters in Vermont are typically cold and snowy, but the weather can change awfully fast which is why we always recommend using the layer system. Ideally, your layers will start with a moisture wicking under layer that is not made out of cotton, a couple layers of insulating clothing and water resistant/proof outer layers. Eyewear (goggles are recommended), a warm hat (helmets are recommended and available for rental), gloves or mittens and one pair of long, non-cotton socks.

Where do I go?

The Discovery Center is where all lesson tickets are picked up.

When should I get there?

After you make your reservation, you will receive an email with your confirmation number, time, and location for where you need to meet. It is recommended that you arrive at least 30 minutes prior to the scheduled start time of your lesson, or earlier on weekends and holidays.

How many people will be in my lesson?

For group lessons we try to keep student/instructor ratio low with no more than seven other people in your clinic.

What's the equipment like?

Mount Snow has the most technologically advanced learning equipment on the market, designed to learning easier and more fun than ever.

What if I have to cancel?

Advanced Reservation Cancellation Policy: All reservations must be canceled or changed at least 48 hours before the scheduled day of a lesson. All reservations are eligible for an item voucher good until 4/30/2020, or a refund minus a processing fee of $30.00 per item with 48 hours advanced notice. Missed lessons, “No-Shows”, and Cancellations made after a lesson start are not eligible for a credit voucher or a refund. Cancellations can be made by going to or by calling 800-889-4411.

Multi-Day Upgrades

Book multiple days in advance to enjoy the most possible savings! Multiple day lesson rates only apply to lessons booked in advance and cannot be upgraded on or after the first day of the lesson. To add days to an existing reservation, you must call at least 72 hrs before the first day of the lesson. Additions can be made only by calling the Central Reservations office at 800-889-4411 or by emailing us at

For example:

·         If you purchase a 2 day lesson product and would like to add day 3, if you call or email us 72 hours prior to your reservation, the 3 day lesson price will be honored.

·         If you wait until the day of your lesson, you will need to purchase the additional 3rd day at the full 1 day lesson price.

If you are unsure of how many days you would like to attend, you may purchase the extra days with the package, in advance. If you decide to not use any days in your package you can receive a voucher for the unused days. Vouchers are good for one calendar year from when they are issued and may be traded in only for lessons. Not valid for lift tickets, rentals, retail, or food and beverage.