Job Listings

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Lift Maintenance Mechanic Tech II
Mountain Operations

Full Time / Year Round

Seeking an experienced mechanic with a positive attitude to join our team.  Ideal candidate will have at least 4 years of lift maintenance experience and basic knowledge of low voltage electrical systems and ANSI B77.1.  Position is responsible for assisting with daily repair and preventative maintenance on a variety of lifts (Poma, Yan, Hall, CTEC).  Candidate must have a clean driving record and be able to work safely at heights and in all types of weather conditions.  Candidate must be a self-starter with a commitment to safety and passion for the ski industry. Position is full-time year-round with benefits.

 

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Lodging Maintenance HVAC Tech II
Lodging

Full Time / Year Round

Carry out a variety of general maintenance tasks within the lodging department in the Grand Summit Hotel, Snow Lake Lodge and Privately Owned Condominiums in the rental program.  Respond to both internal and external maintenance calls in a timely and professional manner.  Provide excellent customer service.  Function as EOD at Grand Summit Hotel and Snow Lake Lodge/Condos.  Hold and maintain a current HVAC certification and maintain a CPO certification and be able to maintain the Pools and Hot Tubs.  A minimum of 1 year experience in facilities of a similar size and scope OR a minimum of 6 months experience in Lodging Maintenance is required as well as a clean valid driver’s license.

 

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Snow Lake Lodge Front Desk Clerk
Lodging

Full Time / Summer Seasonal

Check guests into and out of Snow Lake Lodge and Mount Snow Condominiums, perform front desk and concierge duties in addition to various administrative, maintenance and housekeeping related duties.  Handle emergencies that arise.  Shifts vary to include 7 AM- 3 PM and 3 PM to 11 PM.  Positions to begin in June.

 

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Full Time Seasonal Assistant Teacher
Resort Operations

Full Time / Summer Seasonal

Mount Snow Child Care is seeking experienced early educators to fill teacher assistant positions in our year-round early childhood program and winter non-recurring program.  Responsibilities include supervising children in daily routine and encouraging involvement in age appropriate activities, supporting teachers with classroom and facility responsibilities and ensuring a safe and fun environment for all families involved in our programs.  Experience working with children and general knowledge of early childhood education is required.  The ideal candidate will be motivated, flexible, creative, and a responsible professional who loves working with young children, loves the outdoors and has a team-orientated spirit.  Qualifications: A teacher assistant is at least eighteen (18) years of age, is a high school graduate or has completed a GED, and meets one (1) of the following qualifications:

  • At least a Vermont Early Childhood Career Ladder Level One (1) or Two (2) Certificate; or
  • At least a current CDA (Child Development Associate) and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or
  • At least a State Board of Education approved Human Services Program Certificate that emphasizes child development or early childhood education and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or
  • At least successful completion of the Fundamentals for Early Childhood Professionals’ course or the Vermont Afterschool Essentials Certificate and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or
  • At least successful completion of a three (3) college credit course in child or human development or a three (3) college credit course for school age care and education and at least twelve (12) months experience working with groups of children from grade three (3) or younger.

Position in early childhood program to start immediately.  Winter non-recurring program positions begin in November.  Full-time, part-time and temp assistant positions available.  

 

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Lodging Sous Chef
Lodging Food and Beverage

Full Time / Year Round

Responsible for managing and guiding the culinary operations and outlets of the Grand Summit Resort Hotel, Snow Lake Lodge and banquets.   Supervise and coordination of Lead Cooks, Cooks, Prep Cooks, and all other kitchen employees.   Work with Purchasing to obtain maximum food department profit, provide input relating to purchase of food or kitchen supplies.  Work with Sales Office and Banquets Manager when Special Event/Catering is involved.  Provide insight and suggestions for cooking, serving, execution, limitations, and customer arrangements.  Plans menus with the Executive Chef which includes an analysis of probable number of guests, market conditions, popularity of various dishes, recent meals, and holidays.  Associates degree in Culinary Arts plus 4-6 years of relevant professional cooking experience in hotel and/or conference facilities, including management experience, or a combination of education and experience from which comparable knowledge and skills required.

 

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IT Desktop Support Tech II
IT

Full Time / Year Round

Mount Snow is looking for an IT Support Technician II with effective communication skills who can provide excellent customer service to join our team to provide support for workstations, applications and servers.  The ideal candidate will have excellent troubleshooting skills and technical knowledge of Microsoft OSs, VMware, Scanning Infrastructure, Active Directory, mobile devices and PC hardware.

 

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Housekeeping Supervisor
Lodging

Full Time / Year Round

Assist the Executive Housekeeper in managing daily operations for the lodging department at the Grand Summit Hotel Resort. Provide our guests and owners with quality housekeeping services and products while maintaining a safe and positive work environment through a team approach.  Help implement-training programs. Confer regularly with housekeeping inspectors, floor supervisors and housekeeping staff to coordinate activities, assign and review work, resolve problems, etc.  Ensure that units and rooms are cleaned including, but not limited to: inspecting units, changing linens and towels; dusting and vacuuming; scrubbing floors; cleaning counter top, toilets, bath tubs, tile, dishes, kitchen appliances and windows.  Requirement: two to four years’ relevant resort/hotel experience, or a combination of education and experience from which comparable knowledge and skills are acquired as well as good planning, administrative and supervisory skill..

 

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Part Time Security Officer
Mountain Operations

Part Time / Summer Seasonal

Make scheduled checks of facilities to ensure security of property. Check buildings, vehicles, machinery and surrounding area in accordance with supervisory direction.  Respond to emergency situations quickly and efficiently.  Prevents loss and damage to all Mount Snow facilities.  Monitor and patrol lodging facilities and handle noise or damage complaints from guests. Investigate guest problems or complaints including thefts, noise complaints, fights etc.  Monitor intrusion, fire and robbery alarms by inspecting alarm locations, locking and securing doors, offices, storage areas and buildings. Report safety hazards to appropriate departments.  Provide superior service to our guests at all times. Respond to all guests in a courteous, efficient manner. Display professional attitude and demeanor at all times. Set example to other staff by their conduct and objective manner.  Perform other tasks as assigned.  QUALIFICATIONS:  Basic education (high school) plus one year customer service, security, or other related experience or a combination of education and experience from which comparable knowledge and skills are acquired.  Basic first aid training with CPR and AED recommended. Driver’s License with clean driving record as well as an ability to work with guests in a professional and courteous manner is required.  Candidate must be 21 years old or older.  Good communication skills, both oral and written with an ability to fill out reports, and report verbally to supervisor as well as maintain confidentiality of records and investigations.  

 

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Controller
Finance

Full Time / Year Round

Controller

Mount Snow has a great opportunity for a talented Controller to join our team. As part of Peak Resorts, a publicly traded company, Mount Snow is enjoying an exciting period of substantial redevelopment. Already a favorite Southern Vermont ski resort, our future looks bright…and busy!

The Controller is responsible for the company's financial plans and policies, its accounting practices, controls, the maintenance of its fiscal records, budgets, capital planning and the preparation of financial reports. He or she is responsible for the leadership and development of the teams that report to him or her. He or she will provide consultation, analysis and training to senior leadership, management and staff.

Some of the requirements include:

  • Bachelor's degree in accounting or other appropriate discipline.
  • CPA and/or MBA preferred, plus at least four year of relevant technical and managerial experience or the equivalent combination of education and experience.
  • Knowledge of and compliance to ethical, regulated and accepted business and accounting practices.
  • Experience in translating goals for management controls into workable operating procedures and reporting systems.
  • Strong leadership competencies and experience.
  • Excellent written and verbal communication and interpersonal, listening and presentation skills.
  • Ability to coach and motivate teams to produce quality materials within tight timeframes and to simultaneously manage several projects.

·         Superior organizational, time management, interpersonal, analytical, and problem-solving skills are required.

This position requires both substantial hand-on accounting and big-picture financial leadership. It also requires a flexible schedule, including some evenings, weekends and holidays

We are proud that our atmosphere at Mount Snow is like a family; we have a great work ethic, teamwork, respect and a sense of humor. We look forward to finding someone to run this challenging, but exciting part of our business. 

 

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Security Officer
Mountain Operations

Full Time / Year Round

We are looking for a Full Time Year Round Security Officer to make scheduled checks of facilities to ensure security of property. Check buildings, vehicles, machinery and surrounding area in accordance with supervisory direction.  Respond to emergency situations quickly and efficiently.  Prevents loss and damage to all Mount Snow facilities.  Monitor and patrol lodging facilities and handle noise or damage complaints from guests. Investigate guest problems or complaints including thefts, noise complaints, fights etc.  Monitor intrusion, fire and robbery alarms by inspecting alarm locations, locking and securing doors, offices, storage areas and buildings. Report safety hazards to appropriate departments.  Provide superior service to our guests at all times. Respond to all guests in a courteous, efficient manner. Display professional attitude and demeanor at all times. Set example to other staff by their conduct and objective manner.  Perform other tasks as assigned. QUALIFICATIONS:  Basic education (high school) plus one year customer service, security, or other related experience or a combination of education and experience from which comparable knowledge and skills are acquired.  Basic first aid training with CPR and AED recommended. Must have a valid driver’s license with clean driving record.  Ability to deal with guests in a professional and courteous manner.  21 years old or older.  Good communication skills, both oral and written. Ability to fill out reports, and report verbally to supervisor.  Ability to maintain confidentiality of records and investigations.  

 

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Grand Summit Hotel Front Desk Supervisor
Lodging

Full Time / Year Round

The right candidate will be responsible for the day front desk operations at the Grand Summit Resort Hotel, a 200-room resort hotel and conference center located at the base of Mount Snow.  You will supervise up to 5 staff and work alongside them as a team at the front desk.  The ideal candidate will be flexible with schedules to include weekends, holidays and rotating days off.  You will be trained on Night Audit.   We are looking for someone with previous supervisory experience and outstanding guest service skills.  Computer skills, including Springer-Miller and previous hotel experience are a plus.

 

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Bell Valet Supervisor
Lodging

Full Time / Year Round

The Grand Summit Hotel is seeking a Supervisor for the Bell/Valet Position.  A successful candidate will have previous supervisory experience in a fast paced, customer service environment and an ability to identify, respond to and resolve guest concerns quickly.  Responsible for payroll, scheduling, hiring and disciplinary action within the department.  Experience in process improvement and standards development preferred.  Clean valid driver record is required.

 

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Deli Manager
Lodging Food and Beverage

Full Time / Year Round

We are looking for a candidate that will be responsible for efficient day to day operation of the Grand Summit Deli including supervision and coordination of all employees. You will be responsible for contributing to the profitable operation of the Retail and food and beverage operations of the Deli.  You will manage the Deli according to policies and procedures to bring in and to assure a high quality of menu planning, preparation, service and product served; and to maximize the profitability of the operation.  Duties will include but are not limited to planning, implementing, supervising, monitoring and evaluating the services, programs and operating systems of the Deli. You will exercise supervisory authority over 5-8 staff.  Plan and conduct staff meetings and training programs.  Assign and review work; plan, coordinate and evaluate services, activities, and sales.  Train new staff.  Schedule all staff consistent with budgeted levels of performance. Maintain adequate inventory levels of all products according to business levels and fluctuations. Understand and assist in the management of the budget.  Meet or exceed goals set. Maintain the theme and image of the Deli.  Make sure displays are current, clean and up to date.  Maintain records on sales and profit levels of retail products.  Qualifications:  Associates Degree in culinary arts, hospitality or related field plus 5-7 years’ experience or a combination of education and experience from which comparable knowledge and skills are acquired. 

 

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Dishwasher
Lodging Food and Beverage

Full Time / Summer Seasonal

Set up dish machine prior to shift and close down machine at end of shift, maintain setting and solutions as needed. Maintains daily cleanliness and maintenance of dish machine.  Clean dishes, glassware, silverware, pots/pans and kitchen utensils according to sanitation and cleaning procedures and ensure these items are sanitized and available as needed. Cleans and sanitizes dish station and general kitchen areas including storerooms, walk-ins, freezers when needed and throughout the shift. When needed may assist kitchen staff with basic food prep duties. Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others. Basic education (HS diploma or GED) preferred or a combination of education and experience from which comparable knowledge and skills are acquired. 

 

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Cook
Lodging Food and Beverage

Full Time / Summer Seasonal

Mount Snow Resort is looking for cooks to prepare lunch and dinner meals for guests at our 200 room Grand Summit Resort Hotel and Conference Center.  Perform a variety of skilled tasks in food preparation, cooking and presentation for restaurant and banquet service.  Set up and stock work areas with all necessary food, supplies, and equipment. Follow in menu planning and planning of special functions. Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others.   Experience with high volume fine dining preferred.  Schedule varies to include weekends and holidays and day or evening shifts.

 

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Breakfast Cook
Lodging Food and Beverage

Full Time / Summer Seasonal

Mount Snow Resort is looking for breakfast cooks to prepare early morning meals and buffet for guests at our 200 room Grand Summit Resort Hotel and Conference Center. Perform a variety of skilled tasks in food preparation, cooking and presentation for restaurant and banquet service.  Set up and stock work areas with all necessary food, supplies, and equipment. Follow in menu planning and planning of special functions. Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others.   Experience with high volume fine dining preferred.  Schedule varies to include weekends and holidays with shifts that begin at 5:00 AM-1PM.  

 

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Facilities Maintenance Manager
Mountain Operations

Full Time / Year Round

Our Facility Maintenance Manager will supervise carpentry, plumbing, electrical and general labor projects. Requires both proactive and reactive construction, troubleshooting and repair work. This is a working position that often requires hands-on general labor and snow removal work. Requires a bachelor’s degree in an appropriate field, plus 3 to 5 years of relevant technical and supervisory experience in physical plant management and construction, or a combination of education and experience from which comparable knowledge and skills are acquired.  The best candidates will have broad experience in all facets of facility maintenance, including plumbing, electrical, carpentry, contraction, heavy equipment and general labor. This position also requires the ability to work effectively with a wide range of individuals within and outside of the company. This position requires excellent project management and supervisory skills. Prior ski area experience preferred but not required.

 

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Lodging Maintenance Tech I
Lodging

Full Time / Year Round

We are looking for a Lodging Maintenance Technician to carry out a variety of general maintenance tasks within the lodging department at the Grand Summit Hotel, Snow Lake Lodge and Privately Owned Condominiums in the rental program.  Respond to both internal and external maintenance calls in a timely and professional manner.  Provide excellent customer service.  Within six months in position be able to function as the Engineer on Duty at either the Grand Summit Hotel or SLL/Condos.  Perform other duties as assigned.  Candidate will have some previous maintenance experience, be at least 21 years old and possess a clean valid driver’s license.

 

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Bell Valet Staff
Lodging

Full Time & Part Time / Summer Seasonal

Assist guests in checking in and out of the Grand Summit Resort Hotel and Conference Center and assist in maintaining the appearance of the hotel lobby and entryway. Tote guests’ personal belongings to and from room upon check-in and check-out while maintaining a high level of security with the guests’ items. Maintain working knowledge of arrivals and departures, and Mount Snow activities and events. Keep an accurate account of all cars valeted and the relative proximity of the cars. Provide claim tickets for vehicles, make sure vehicles are delivered to the guest or visitor free of snow and ice at any hour of the day or night.  Assure safety and security of luggage, skis and vehicle keys. Check skis and bicycles into ski check, and provide tags for retrieval. Maintain familiarity with resort restaurants, as well as off mountain tourist attractions and business locations.  Candidates will be at least 21 years of age and possess a clean valid driver’s license.  

 

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Daytime Custodian
Mountain Operations

Full Time / Summer Seasonal

Looking for hard working, self-motivated individual to assist with daily activities of cleaning floors; vacuum, sweep, mop, and dust.  Wash, strip and wax floors, shampoo carpets and help with any other indoor or outdoor resort cleanliness items that may occur.  Shifts start early at 6:00 am and you are out around 2:30.

 

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Classroom Aide
Resort Operations

Part Time / Summer Seasonal

Mount Snow Child Care is looking for a classroom aid to provide one-on-one support for a toddler enrolled in our program.  The classroom aid would be assigned to work with this specific child to encourage involvement in developmentally appropriate activities, meet the individual child’s needs and support them in gaining the full benefits of our program.  Basic knowledge in early childhood education, and willingness to take initiative to advance skills relevant to the position required.  Qualifications: at least eighteen (18) years of age, able to comprehend basic written format, and meets one (1) of the following qualifications:              

  •  At least a high school graduate or has completed a GED and completes the Fundamentals for Early Childhood Professionals’ course of the Vermont Afterschool Essentials Certificate within the first twelve (12) months of employment;

OR   

  • At least a high school graduate or has completed a GED and successful completion of a three (3) college credit course in child or human development or in school age care and education within the first twelve (12) months of employment.

 

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Peak Resorts Senior POS Business Analyst
Resort Operations

Full Time / Year Round

Prefer candidate reside within commuting distance of one of our NE resorts with highest consideration for someone that could work from Jack Frost Big Boulder in PA, though candidate may be able to work remotely and report to sites as needed.  

Basic Function – Job Summary – The Senior POS Business Analyst is responsible for working with business users to understand and document the business requirements for new functionality and translate business requirements into business specifications. They will be responsible for reviewing all of our business specifications with the Peak Resorts Technology department. The Senior POS Business Analyst will also be responsible for reviewing the Peak Resorts proposed new functionality and use cases to ensure that their requested functionality will support our corporate vision. The Senior POS Business Analyst job function will include creation/execution of all test plans required for the new functionality and communication of all new functionality to our Senior Management Team. The Senior POS Business Analyst will also act as Tier II support for all POS helpdesk calls. Perform other duties as assigned.

 

Characteristic Duties: 

 

  • Manage and support the ongoing development, test, deployment and maintenance of POS solutions (accesso Siriusware, Digital Dining, Resort Data Processing and Springer Miller). Manage current system operations. Assist all management levels to make informed business decisions and drive efficiencies.
  • Assist with creating standardized product setup to support multi resort reporting to assist management, marketing, and accounting groups including review and optimizing of existing product sets
  • Assist with requested reporting to assist in the assessment of business goals, manage POS/PMS security, and provide accounting information.
  • Manage register and station configuration settings, system changes and user accounts. Perform and manage application, os and hardware installation. Maintain POS information, including pricing, menus, POS navigation, package setup, etc.
  • Execute additional system implementation tasks, configuration, testing and debugging to support the Point of Sale and Back Office systems. Oversee equipment logistical functions and provide technical and functional support for all POS users and other support personnel.
  • Implement accesso Siriusware at newly acquired or other chosen Peak properties.
  • Support other applications, which may include reservation system, credit cards, etc.
  • Manage integration of POS/PMS Systems with other third party systems such as reporting, customer relationship, payment platform, and business intelligence systems.
  • Provide training and support documentation on all technical aspects of our POS/PMS systems including operating instructions, modification documentation, and trouble shooting and recovery documentation. Organize and lead training. Develop Power Users at the local resort level.
  • Develop and maintain the corporate knowledgebase for POS and associated databases and systems.
  • Create change control procedures and documentation, create test plans and carry out all system testing.
  • Act as the Tier II/III escalation point for help desk cases to ensure timely and accurate closure of issues. Inform management concerning problem reporting, tracking and resolution
  • Manage the installation of any new systems or releases to existing systems.  Manage operations and staff in functions such as staging, building and repairing POS equipment, installing operating systems and software and receiving and shipping replacement and new equipment.

·         Assist in budget preparation as needed.

·         Perform special projects as needed.

  • Manage multiple tasks and apply appropriate priorities through the application of basic project management techniques and principles
  • Function as System Administrator for multiple POS software packages, which includes daily/weekly jobs, electronic maintenance, reporting, and data processing and systems backups. Document system requirements and specifications
  • Work a minimum of 40 hours per week, but additional hours may be required as circumstance arise. Must be able and willing to work weekends during winter season, and other times of the year as needed to support business operations. Must have the ability to be on-call and carry a cell phone to support after hour emergencies. Must be willing to work additional off-hour work in cases of suspected security concerns, system malfunctions, upgrades, etc.
  • Travel as needed to meet job requirements
  • Ability to work without close supervision and maintain productivity
     

 

Supervision Received:  Reports to the NE Director of Information Technology Services.

 

Qualifications:  Associates degree preferred in computer science, business or related field plus 3-5 years of experience in retail or hospitality setting, or a combination of education and experience from which comparable knowledge and skills are acquired.

·         Prior experience in front line customer service required. 

·         Experience required in training users and other support staff.

·         Experience creating training documentation

·         Basic desktop computer hardware troubleshooting and experience with      Microsoft Windows operating systems is required.

  • Prior experience with PC operating systems, communications, data base systems, and client/server systems is required. 

·         System analyzation and implementation required.

·         Experience with configuration of accesso Siriusware highly desired. 

·         Experience with the configuration of Spring-Miller, Resort Data Processing or Digital Dining also preferred.

·         Ability to read, write, and interpret documents.

·         Excellent written and verbal communication skills

  • Self-starter who is highly motivated and task oriented
  • The highest degree of confidentiality is expected for all departmental and Company information

 

 

Physical Requirements:

  • Regularly may be required to sit, stand or walk for long periods depending on daily job duties
  • May be required to work in outdoor environments
  • Ability to frequently lift and/or move up to 10lbs. and occasionally lift and/or move up to 40lbs.

 

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Grand Summit Hotel Front Desk Manger
Lodging

Full Time / Year Round

Mount Snow is seeking an experienced hospitality professional to lead the Front Desk team at the Grand Summit Resort Hotel.  This person will plan, implement, monitor, and evaluate all Front Desk operations including PBX, Guest Services and Concierge functions. Plan and conduct training programs, and keep staff apprised of any policy and procedure changes.  Hire, and train all work area supervisors & staff. Meet regularly with staff to assign and review work and performance, assist with difficult tasks and resolve problems. Plan staffing needs and work schedules, efficiently manage payroll, expenses and other financials.  Meet regularly with other GSRH department heads.  Must have experience in managing a team and coaching to improve performance in staff and a proven track record of exceeding customer experience.  Bachelor’s degree in hotel management, business or other appropriate discipline; plus three to five years of relevant experience, including directly related hotel operations; or a combination of education and experience from which comparable knowledge and skills are acquired.

 

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