Job Listings

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Front Desk Manager at Snow Lake Lodge
Lodging

Full Time / Year Round

FUNCTION: Manage and direct the front desk operations for Snow Lake Lodge and Mount Snow Condominiums during the winter season. At close of winter operations, assume additional condominium responsibilities and manage SLLFD when open.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Ensure that all staff follows proper safety and security procedures.
  • Plan, implement and evaluate all Front Desk and Innkeeper related operations; including guest service and concierge functions. Plan and conduct training, and keep staff apprised of any policy and procedure changes.
  • Exercise supervisory authority over approximately 10 staff members. Hire and train all work area supervisors & staff. Meet regularly with staff to assign work and review performance, assist with difficult tasks, resolve problems, etc… Oversee and perform guest check-in/check-out and processing of daily house charges.
  • Conduct departmental payroll functions. Adhere to Mount Snow Payroll Policies.
  • Create work schedules based on changing staffing needs. Ensure sufficient desk coverage at all times. Meet regularly with numerous lodging managers and supervisors.
  • Work morning, afternoon, or overnight shifts as deemed necessary by changing occupancies and staffing levels. Be available as a resource to desk staff at all times.
  • Plan and oversee the purchase, distribution, maintenance and inventory of a variety of supplies, material, tools and equipment used at the front desk.
  • Develop detailed knowledge of the properties available for rental in Snow Lake Lodge, Mount Snow Condominiums and the Grand Summit Hotel.
  • Maintain positive working relationships with property management teams throughout our Mount Snow Condominium Program.
  • Ensure that staff is trained in initial response duties for any emergencies that may arise: such as building fire alarms, rescue/ambulance dispatch, etc… Notify appropriate personnel. Document actions taken.
  • Oversee and perform ticket sales, corner store operations, swimming pool and vending operations.
  • Preview all guest related special requests and notes each day. Make every reasonable effort to accommodate these requests prior to our guests' arrival. Delegation of this responsibility is acceptable.
  • Manage the operating budget of the assigned functions on a day-to-day basis and assist with planning of the annual budget. Meet or exceed goals set.
  • Inspect and monitor all operations regularly to ensure quality of customer service, proper handling of cash, keys, etc. Work to resolve various operational problems that may arise.
  • Oversee key control procedures for our owner/guest rooms in addition to the secured areas in Mount Snow's property.
  • Work regularly with guests; discussing, investigating and resolving a variety of unusual or difficult requests, problems and complaints. Finalize all decisions involving unusual complaints or substantial reimbursements with hotel GM.
  • Preview all group and conference reservations and information prior to arrival. Ensure that all front line staff has this information.
  • Make keys for both Snow Lake Lodge guest rooms and Mount Snow Condominiums.
  • Work closely with housekeeping, maintenance and owner services to properly record and address all maintenance and damage issues in a timely manner. Ensure that units not ready for rental are taken out of order in our lodging reservations computer program.
  • Prepare or provide a variety of administrative and operational reports and records related to staffing, payroll, inventory, etc.
  • Attend and participate in various Mount Snow and Lodging meetings.
  • Ensure that front entryway and lobbies remain clean, organized and presentable.
  • Train staff to ensure that liquor control laws are adhered to in Snow Lake Lodge public areas.
  • Perform tasks or provide assistance in any other function or work area as deemed necessary by the hotel GM.
  • Participate in the MOD program for Lodging.

Additional Duties and Responsibilities while Snow Lake Lodge is closed:

  • Perform thorough annual inspections with Condo Maintenance of roughly 100 condominiums; ensuring that lodging maintenance, owner responsibilities and housekeeping issues/needs are accurately documented and reported to appropriate personnel. Update issue records once addressed to reflect current condo status. Work closely with lodging maintenance, owner services and housekeeping throughout this project.
  • With guidance from lodging management, create updated minimum standard requirements for Mount Snow rental consideration. Upon completed inspections, submit rental status recommendations to lodging management.
  • Advertise open Front Desk positions. Conduct interviews, hire and train staff as needed to ensure sufficient personnel once hotel is reopened.
  • Assist GSHFD Management and staff with Condominium Rental questions/issues. Help with condo related GSHFD training as necessary. Be available to work shifts at the GSHFD as needed.
  • Work with GSHFD Manager to ensure adherence to condo key control procedures.
  • Assist Snow Lake Lodge Hotel Manager as needed.

SUPERVISION EXERCISED

Administrative and functional supervision of approximately 10 staff members.

SUPERVISION RECEIVED

General supervision is received from the SLL GM.

QUALIFICATIONS Bachelor's degree in hotel management, business or other appropriate discipline preferred; plus three to five years of relevant experience, including directly related hotel operations; or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Working knowledge and skills related to hotel front desk operations.
  • Good administrative, organizational and supervisory skills; previous supervisory experience. *
  • Good math skills, with some relevant accounting and budgeting training or experience.
  • Training or experience with computer information systems; experience with hotel information systems.
  • Ability to work effectively with customers and other company personnel, including ability to resolve difficult and unusual customer problems and complaints.

The individuals in the Lodging Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski resort and hospitality industries, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

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Condo Housekeeping Supervisor
Lodging

Full Time / Year Round

When you become employed at Mount Snow you are joining a team of staff that love to work where they play. The camaraderie among us to work together and give our guests and each other the best experience possible is overwhelming. You will make friends and memories to cherish for a lifetime!

Basic Duties: To assist the Housekeeping Manager in supervising daily operations for the Snow Lake Lodge and our condominium properties.  

 

Characteristics duties & responsibilities:

  • Exercise some supervisory authority,10-30 housekeeping staff. Help implement-training programs. Confer regularly with housekeeping manager and front desk to coordinate activities, assign and review work, resolve problems, etc.  Assume authority over that day's housekeeping operations in the absence of the manager.
  • Ensure that units and rooms are cleaned including, but not limited to: inspecting units, changing linens and towels; dusting and vacuuming; scrubbing floors; cleaning counter top, toilets, bath tubs, tile, dishes, kitchen appliances and windows.
  • Checking all appliances, including, but not limited to, a/c, fans, lights, switches and electronics, to assure all are in working condition. If problem-requiring maintenance is found, s/he must report to front desk they will turn it over to engineer on duty for immediate attention.
  • Assist with inventory control of a variety of supplies, materials, tool, and equipment used in carrying out housekeeping operations. .
  • Ensure that applicable health, safety and security procedures are followed.
  • Perform quality control inspections of all facilities. Deal with a variety of emergency or unusual problems that may arise. Help supervise the planning and execution of all quality and cost control.
  • As needed, prepare a variety of daily reports and records related to daily work.
  • Provide our guests and owners with quality housekeeping services and products while maintaining a safe and positive work environment through a team approach.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

 

Reports to:  Housekeeping Manager

Requirements:

  1. Two to four years' relevant resort/hotel experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
  2. Good planning, administrative and supervisory skills are required.
  3. Ability to deal effectively with owners, guests, vendors and others outside the company.
  4. Experience with computers is preferred.
  5. Must be able to work weekend and holidays and have reliable transportation.
  6. Minimum age requirement is 21 years and the ideal candidate will have a clean valid driving record.

Supervision exercised; assists with administrative and functional supervision of up to 60 staff.

Supervision received; General supervision is received from GSHR Executive Housekeeper.

 

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Experienced Cook / Cook III
Food and Beverage

Full Time / Summer Seasonal

BASIC FUNCTION To handle a section of the kitchen line operations and lead the assigned kitchen staff and line cooks for a restaurant and related conference and banquet facilities.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Cook for and coordinate the assigned daily operations of the kitchen facilities, such as grill, fry, sandwich station, banquet, deli, sushi station, etc
  • Lead assigned staff in daily operations, working alongside the staff. Assist the Chef, Sous Chef or Kitchen Manager with training new staff. Bring unresolved problems to manager. May be authorized to assign and check work.
  • Monitor all foods for quality of taste, texture and appearance. Label all foods as necessary. Ensure that foods are maintained at proper temperatures for serving, and ensure that established health and safety procedures are followed.
  • When assigned - plan menus for regular menu items or specials. When time permits research, develop, modify, and or test new recipes.
  • Deal regularly with outside vendors of food, supplies, and equipment and F&B Purchasing staff.
  • Supervise assigned food, supply and equipment ordering and inventories. Maintain quality and production control systems and activities.
  • Supervise and cook a wide variety of menu items: cook soups, sauces and vegetable dishes; butcher and cook meats, poultry and fish; prepare various salads and desserts and the like. Perform a variety of complex cooking tasks. Supervise and assist with the proper plating of all meals.
  • Maintain the proper operation and maintenance of all kitchen equipment. Clean all sections of the kitchen as needed. Make sure kitchen is clean at the end of service.
  • May be assigned to prepare various administrative or operations reports and records, such as timesheets, inventory and production costs reports, etc.
  • May be asked to meet with the management and sales staffs to develop new products, improve existing ones, and modify product line and pricing.
  • Ensure all safety standards, audits and processes are followed. Minimize the health and safety risks and maintain a safe work area. Perform duties in a manner to maximize safety and minimize risk to employees or the public. Hold managers and staff to the same standard
  • Provide assistance or perform any other functions in any work area as deemed necessary by the Executive Chef, or Hotel Operations Manager or Area F&B Manager.

SUPERVISION RECEIVED

General supervision is received from the Executive Chef and/or Mtn Sous Chef

 QUALIFICATIONS

Associates Degree in Culinary Arts plus 5-7 years of of relevant professional cooking experience, including some supervisory/management experience or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Broad and in-depth professional knowledge and skills in food preparation, cooking and presentation; menu planning; ordering and inventory control; quality and production control; and other aspects of kitchen management.
  • Good planning, administrative and supervisory skills. Good math skills; some budget management experience desirable.
  • Ability to deal effectively with a variety of company personnel and outside vendors.

PHYSICAL REQUIREMENTS:

  • 1. Able to lift up to 50 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >50 lbs.
  • 2. Able to stand, walk and work long hours between rest periods.
  • 3. Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary

 

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Electrician II
Mountain Operations

Full Time / Year Round

BASIC FUNCTION: To install and repair a variety of electrical equipment and systems, with a focus on high voltage work, and complex or unusual tasks and projects.

CHARACTERISTIC DUTIES & RESPONSIBIITIES:

  • Install new electrical equipment and systems, working on one or more of the following: ski lifts; snowmaking equipment; electrical systems for buildings; telephone and other communication systems.
  • Locate, assess and repair electrical failures, breakages or other problems.
  • Remove old electrical wiring/equipment and replace with new service/parts.
  • Perform various electrical maintenance/upkeep tasks, to keep systems/equipment in good working order.
  • Design and fabricate new electrical devices/systems.
  • Plan and coordinate assigned electrical projects, including staff, materials, tools, equipment and vehicles.
  • Perform the duties of a working foreman for a team of one to five assigned electricians or other trades workers; train employees in methods and procedures; plan and issue daily work assignments; monitor work in progress and inspect completed work; bring special problems to the attention of supervisor; prepare timesheets/payroll records; and the like.
  • Prepare estimates for electrical projects.
  • Maintain tools and equipment used in electrical work.
  • Confer regularly with immediate supervisor and various other company personnel/departments to plan and coordinate tasks/projects, discuss problems and needs related to electrical work, and the like.
  • Deal with vendors, contractors, inspectors and others outside the company as necessary.
  • Keep abreast of changes and revisions to applicable electrical codes.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

Reports to:  Facilities Manager and Electrical Supervisor

QUALIFICATIONS:

Basic education (high school), plus a four year electrical apprenticeship, and two to three years of additional professional electrician experience, or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Broad base of in-depth technical knowledge and skills related to electrical circuitry, equipment and electronics including installation, failure diagnosis, repair, design and fabrication. 
  • Previous experience directly related to the specific position, i.e. with ski lifts, snowmaking, buildings, communications systems, etc.
  • Good basic administrative and supervisory skills, if applicable to the position.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

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Lift Tech II
Mountain Operations

Full Time / Year Round

BASIC FUNCTION: To install, repair and maintain a variety of mechanical equipment, systems, and projects focusing on all lift mechanical components.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Inspect lifts for any existing or potential problems. Maintain and repair lifts, perform a variety of lift maintenance and construction tasks and projects.
  • Perform line work: check sheaves for problems i.e. bad bearings, liner wear, flatspots, etc. Visually check chairs and towers.
  • Perform drive maintenance: check all machinery and mechanical parts of the drive station, including fluid levels, brake pads, hoses, etc.
  • Perform return maintenance: Check carriage, guide sheaves, tensioning device, return wheel and liner, check for proper clearance for tension system travel, etc.
  • During regular inspections, make necessary minor adjustments, perform a variety of preventive maintenance work on lifts, and repair or replace worn or broken parts.
  • When mechanical problems are reported, locate and diagnose problems, and plan and perform necessary repairs or report major problems to Lift Maintenance Supervisor.
  • Maintain written logs and records of all maintenance and repair work done.
  • Maintain tools, equipment and shop work areas.
  • Perform daily pre-operational and mid-day lift inspections.
  • Follow all company policies and safety procedures. Perform duties in a manner to maximize safety and minimize risk to self and others

SUPERVISION RECEIVED

Moderate supervision received from Lift Maintenance Supervisor, senior staff members or Maintenance Manager.

QUALIFICATIONS

Basic education (high school), plus two years with the Vermont Tramway Maintenance Technician Apprenticeship Program with formal training in mechanics desirable, plus 2-4 years of relevant experience, including at least two years as a lift technician, or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Basic base of mechanical knowledge and skills relevant to chairlifts: i.e. welding, rigging, engine and motor operations and repair, and electrical and electronic systems.
  • Basic written and verbal communication skills required, ability to read, write and produce logs and maintenance reports.
  • Ability to read and understand manuals.
  • Basic knowledge in ANSI B77.1-1999 and Vermont state tramway codes.
  • Basic knowledge in rigging and rigging safety.
  • Ability and physical dexterity to ascend and work at significant heights in most all weather conditions.
  • Hold a valid drivers license.
  • Ability to produce and use a basic hand tool kit daily.
  • Ability to work cooperatively with others.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

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Snowmaking Control Room Operator 2019/2020 Winter Season
Mountain Operations

Full Time / Winter Seasonal

BASIC FUNCTION: To monitor the snowmaking computer room, consoles and computers. To maintain control room facilities.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Monitor snowmaking dispatch radio for communications of on-slope problems, assignment and schedule changes, system checks and the like. Relay messages, communicate between departments. Maintain radio contact with snowmaking personnel.
  • Monitor on-slope snowmaking schedules and locations.
  • Update control boards for snowmaking compressors and pumps stops, starts. Monitor operations of compressors and pumps. Maintain water pressure through control valves.
  • Perform computer data entry, recording hydrant running, set-up, problems and the like.
  • Maintain control room building and a variety of snowmaking equipment including: hoses, night lights, hard hats, ear muffs. Keep building clean.
  • Perform related clerical tasks including timesheets, logs, records, answer phones and the like.
  • Perform other related duties as assigned.
  • Provide superior service to our customers (internal and external) at all times. Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner.
  • Perform other tasks as assigned.
  • Should strive to learn all parts of the snowmaking system.
  • Help out when needed in other departments.
  • Follow all company policies.
  • Flexible and able to work nights.

SUPERVISION RECEIVED: Moderate supervision is received from Snowmaking Supervisor.

QUALIFICATIONS:

  • Basic education (high school), plus 2-3 years of experience related to computer operations, snowmaking compressor/pump, radio communications. Basic mechanical skills.
  • Physically fit to avoid injuries
  • Able to lifting 50-100lbs.
  • Hiking skills
  • Ability to work in cold weather.

 

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Patrol Staff 2019/2020 Ski Season
Mountain Operations

Full Time / Winter Seasonal

ON SNOW INTERVIEWS FOR NEXT SEASON ARE HAPPENING NOW!

Rescue / Ski Patrol

Purpose: Learn and become proficient at on hill first aid, toboggan handling, ski patrol and Mount Snow policies and procedures, lift evacuation, trail closings, and safety education programs.

Responsibilities:

  • Patrol resort property, particularly on-hill areas, for potential hazards in addition to providing first aid care and transportation of injured/ill guests.
  • Learn daily trail maintenance and hazard identification and marking procedures.
  • Patrol designated resort areas regularly to ensure that trails are properly marked and to monitor snow surface and weather conditions.
  • Perform more advanced/complex tasks under direction of senior patrol staff.
  • Assist other patrollers as they provide on hill first aid care and transportation of sick/injured guests. Following completion of candidate training, administer first aid and transport patients.
  • Participate in formal and informal on-the-job training in order to learn and maintain basic skills and build upon general knowledge. This may include training workshops/clinics as well as reading industry related material.
  • Learn resort specific and industry standard safety recommendations.
  • Learn and become proficient toboggan handling skills.
  • Provide directions and/or trail/lift information to guests.
  • Perform trail closing procedures as directed.
  • Learn and become proficient in lift evacuation skills.
  • Assist with missing person search and special events as directed.
  • Assist in maintaining tools and equipment used by ski patrol.
  • Perform other tasks as assigned.
  • Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others

 Ski Patrol Supervisor/Assistant Manager/Manager Moderate to high supervision by supervisor or other senior member of patrol staff.

Requirements:

Completion of basic education (high school or equivalent) and certifications required or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Excellent skiing/riding skills – must demonstrate proficiency
  • CPR and Outdoor Emergency Care (OEC) Certification (or higher)
  • Strong verbal and written communication skills
  • Strong organizational skills, ability to multi-task
  • Able perform duties safely and efficiently in a high stress environment
  • Professionalism, initiative, and enthusiasm
  • Minimum of one year first aid experience is preferred
  • Experience with hand and power tools is a plus

PHYSICAL REQUIREMENTS:

1. Able to lift up to 50 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >50 lbs.

2. Able to stand, walk and work long hours between rest periods.

3. Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.

Please Note: This job description is not meant to be all-inclusive. An employee may perform other related duties as required to meet the ongoing needs of the organization and department.

The individuals in the Mountain Operations Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski industry, this position requires a flexible schedule, working holidays, weekends and long hours as necessary.

 

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2019/2020 Freeski and Freeride Coaches
Resort Operations

Part Time / Winter Seasonal

Mount Snow Training Center is looking for weekend Freeride coaches to help grow our USSA and USASA freeride/freeski program.

BASIC FUNCTIONS

To serve as coach for participants in Mount Snow's Weekend Freestyle Competitions program.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Participate in a variety of formal and informal on and off-hill training programs/activities in order to acquire a broad base of basic freestyle coaching knowledge and skills.
  • Carry out and assist in planning on-snow training activities including: development path for freestyle and freeski competitors who compete in Slopestyle, Rail Jam, Halfpipe, Bumps, and Aerials.
  • Carry out and assist in planning appropriate off-hill athletic training and instruction.
  • Perform event day coaching functions: Course inspection, competition run planning. Confer regularly with immediate supervisor, other company personnel, and others involved in the freestyle program to plan, coordinate and evaluate activities, exchange information, resolve problems. Attend staff meetings.
  • Prepare all required records and reports on coaching activities.
  • Attend all USSA and USASA competitions that the team participates in.
  • Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others

Reports to: Freestyle Head Coach or a senior TC staff member.

QUALIFICATIONS:

Bachelor's degree in physical education, recreation or a related field, with a strong skiing and freestyle background, or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Familiar with USSA & USASA freestyle competitions.
  • Be in good standing coach member or USSA and/or USASA.
  • USSA aerials, USASA, or PSIA certification. USSA Aerial Level 200 is preferred.
  • Knowledge of basic technical all mountain skiing fundamentals and freestyle fundamentals.
  • Some ski coaching/teaching experience desirable.
  • Ability to deal effectively with other company personnel, parents, and other ski area personnel.
  • Able to lift up to 50 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >50 lbs.
  • Able to stand, walk and work long hours between rest periods.
  • Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed

 

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends, events, and long hours as necessary.

 

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2019/2020 Ski and Snowboard School Instructors
Resort Operations

Full Time & Part Time / Winter Seasonal

BASIC FUNCTION

Ski and Snowboard School Instructors perform the duties and functions of teaching/coaching clinics to our guests.

CHARACTERISTICS, DUTIES & FUNCTIONS

  • Provide a positive image to Mount Snow and Peak Resorts guests through constant pursuit of excellence in Ski and Snowboard School philosophies and skiing and riding skills.
  • Provide clinics for the following products:
  • Private clinics for all ages and ability levels.
  • Group clinics for ages 13 and older, these incluce: 3 Year old Cub Camp, 4-6 year olds Snow Camp & 7-14 year olds Mountain Camp
  • Attend work as required and fulfill a personal attendance schedule.
  • Be punctual for work assignments.
  • Maintain safe, functional personal equipment (have bindings checked each season) and proper uniform appearance.
  • Make logical and appropriate decisions while coaching guests.
  • Attend the new-hire training course in December
  • Attend all mandatory training and participate in ongoing Personal Development Profile (PDP) training throughout the season. PDP Stage 1 is required for all pros within their first two years of employment
  • Accumulate the minimum days for work availability according to schedule. The computer check-in process and on-hill line-ups will monitor attendance during the entire season. Pro must be available for entire day. Work assignments depend on business levels.

SUPERVISION

Supervision is received from the immediate work area supervisor, Ski School Directors and/or Managers.

QUALIFICATIONS

Basic education (High School)

  • A passion for teaching skiing/riding and interactions with people.
  • Intermediate skiing/riding ability.
  • Good speaking voice and fluent communication skills.

 

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Child Care Assistant Teacher
Resort Operations

Full Time / Summer Seasonal

BASIC FUNCTION: To assist in supervision of specific childcare service, program or group of activities.

Mount Snow Child Care is seeking experienced early educators to fill teacher assistant positions in our year-round early education program and winter resort program. Responsibilities include supervising children in daily routine and encouraging involvement in age appropriate activities, supporting teachers with classroom and facility responsibilities and ensuring a safe and fun environment for all families involved in our programs. Experience working with children and general knowledge of early childhood education is required. The ideal candidate will be motivated, flexible, creative, and a responsible professional who loves working with young children, loves the outdoors and has a team-orientated spirit. 

Qualifications: A teacher assistant is at least eighteen (18) years of age, is a high school graduate or has completed a GED, and meets one (1) of the following qualifications:

  • At least a Vermont Early Childhood Career Ladder Level One (1) or Two (2) Certificate; or
  • At least a current CDA (Child Development Associate) and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or
  • At least a State Board of Education approved Human Services Program Certificate that emphasizes child development or early childhood education and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or
  • At least successful completion of the Fundamentals for Early Childhood Professionals' course or the Vermont Afterschool Essentials Certificate and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or
  • At least successful completion of a three (3) college credit course in child or human development or a three (3) college credit course for school age care and education and at least twelve (12) months experience working with groups of children from grade three (3) or younger.

Position in early education program to start in August. Winter resort program positions begin in November. Full-time, part-time and temp assistant positions available.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

Apply Online Now
2019/2020 Head Alpine Ski Coach
Resort Operations

Part Time / Winter Seasonal

BASIC FUNCTION

To implement and supervise an alpine ski racing competitions program, and serve as coach and athletic trainer for program participants.

CHARACTERISTIC FUNCTIONS AND RESPONSIBILITIES

  • Plan, coordinate and supervise the daily operations of the assigned racing program; posting daily training schedule and location for each group.
  • Plan, assign and review work of coaches assigned to the program; assist in interviewing, hiring, performance evaluation, and other supervisory functions.  Conduct training programs and staff meetings.  Confer regularly with coaches to plan and coordinate activities, assign and review work, resolve problems, and the like.  Plan work schedules.
  • Plan and coordinate training activities and racing events, including personnel, transportation, food and lodging, race course set up, equipment for racers and coaches, and the like.
  • Plan and carry out training activities on the hill, including: course setting and maintenance; development and implementation of drills; one-to-one coaching and instruction of racers.
  • Plan and carry out appropriate off hill athletic training and instruction.
  • Prepare, maintain and repair equipment, including mounting of bindings, boot fitting and repair, and ski preparation and maintenance.  Organize equipment for racers and coaches: eligibility for racer loan, proform, etc.  Ultimately responsible for all dealings with equipment reps.
  • Perform race day coaching functions: inspect courses and advise racers on strategy; check and adjust equipment; represent racers in rule infringement controversies; serve on race juries; and the like.
  • Confer regularly with immediate supervisor and other company personnel to plan, coordinate and evaluate programs/activities/services, exchange information, resolve problems, and the like.  Attend staff meetings.
  • Deal regularly with a variety of individuals/organizations outside the company, including parents of racers, other ski area personnel, media personnel, and the like.
  • Prepare a variety of administrative/operations and coaching reports and records.

SUPERVISION RECEIVED

General supervision is received from the Competitions Director.

SUPERVISION EXERCISED

Functional and partial administrative supervision of 6 to 8 racing coaches.

QUALIFICATIONS

Bachelor's degree in physical education, recreation or a related field, with a strong skiing and ski racing background, plus one to three years of relevant race coaching experience, or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Good technical knowledge and skills related to ski racing and ski race coaching.  Good coaching/teaching skills.
  • Good planning and basic administrative and supervisory skills; previous supervisory experience helpful.
  • Ability to deal effectively with other company personnel/departments as well as racers, parents, other ski area personnel, media personnel, and others outside the company in carrying out coaching and coordinating functions.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends, events, and long hours as necessary.

 

Apply Online Now
Lodging Maintenance Tech II
Lodging

Full Time / Year Round

The Grand Summit Hotel is looking for a Full Time Year Round Lodging Maintenance Tech II.  This position is second shift with hours of 2:30 pm-11:00 pm.  You will carry out a variety of general maintenance tasks within the lodging department in the Grand Summit Hotel, Snow Lake Lodge and Privately Owned Condominiums in the rental program.  You will respond to both internal and external maintenance calls in a timely and professional manner while providing excellent customer service.  Within six months in position you will be able to function as the Engineer on Duty at either the Grand Summit Hotel or SLL/Condos.  Perform other duties as assigned.  This position requires a clean and valid Driver's License.

 

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Groundskeeper I
Mountain Operations

Full Time & Part Time / Summer Seasonal

BASIC FUNCTION: Perform a wide variety of duties and develop skills relevant to grounds and golf maintenance.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Perform general landscaping tasks for Mount Snow, including the Main Base area, Country Club, Golf Course, Snow Lake Lodge, Grand Summit Hotel, Conference Center, Main base lodge, etc.
  • Mow and edge lawns, rough, and around beds and gardens, using trimmers, hand and tractor mowers. Assist in watering turf and flowerbeds
  • Clear weeds and brush and power trim areas that cannot be mowed using power trimmer.
  • Rake traps, lawns, grassy areas, around gardens and beds, repair divots
  • Prune trees, shrubs and flowers.
  • Assist in planting grass, sod, seeding, flowers, shrubs and trees.
  • Pick up trash on grounds.
  • Operate some powered equipment in a safe manner, including but not limited to utility vehicles, trimmers, and selected mowers.
  • Will be expected to shovel, rake haul brush, edge flowerbeds and lay sod.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

SUPERVISION RECEIVED: Direct supervision is received from the grounds team leader and golf course superintendent.

QUALIFICATIONS: Basic education (high school) desirable.

  • Ability to perform all job duties, ability to drive golf course utility vehicles and carts.
  • Ability to deal with golfers in a courteous and efficient manner.
  • Ability to follow oral and written directions.
  • Ability to use basic hand tools needed.
  • Must possess a willingness to learn.
  • Valid driver's license required.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

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Snow Lake Lodge and Condo Housekeepers
Lodging

Part Time / Summer Seasonal

Snow Lake Lodge and our Condo Properties are looking for Part Time Seasonal Housekeepers to join their teams.  Shifts vary to include weekends and holidays.  A clean valid driver's license is preferred but not required.

Provide our guests and owners with quality housekeeping services and products while maintaining a safe and positive work environment through a team approach.

Characteristics duties & responsibilities:

  • Ensure common areas of hotel such as lobbies, hallways, bathrooms and laundry area and guest rooms are cleaned including, but not limited to making beds, cleaning bathrooms and kitchens, dusting and vacuuming; sweeping, mopping and scrubbing floors; cleaning counter tops, toilets, light fixtures and windows.
  • Checking all appliances, including, but not limited to, a/c, fans, lights, switches and electronics, to assure all are in working condition. If problem-requiring maintenance is found, s/he must report to front desk they will turn it over to engineer on duty for immediate attention.
  • Ensure that applicable health, safety and security procedures are followed. Have readily accessible and use PPE.  Understand the proper use of cleaning chemicals used.
  • Work within the team to assist the housekeepers in the rooms to change/ clean linens and occasionally be there runner to help them get their task done.  Or to help clean the common areas and run laundry through the machines. Pick up/drop off linens/laundry or trash.  Deliver any supplies they may need.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

Reports to: Team Leader and Housekeeping Manager

Qualifications: Basic Education (HS or GED) Ability to read English and communicate within the team and guests.

  • Ability to able to follow direction and be motivated.
  • Ability to deal effectively with owners, guests and coworkers.
  • Ability to communicate well with others.
  • Able to lift up to 25 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >25 lbs.
  • Able to stand, walk and work long hours between rest periods.
  • Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.

The individuals in the Lodging Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski, resort and hospitality industries, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, events, weekends and long hours as necessary.

 

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Lodging Maintenance Tech I
Lodging

Full Time / Summer Seasonal

You will carry out a variety of general maintenance tasks within the lodging department in the Grand Summit Hotel, Snow Lake Lodge and Privately Owned Condominiums in the rental program.  You will respond to both internal and external maintenance calls in a timely and professional manner while providing excellent customer service.  Within six months in position you will be able to function as the Engineer on Duty at either the Grand Summit Hotel or SLL/Condos.  Perform other duties as assigned.  This position requires a clean and valid Driver's License.

 

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Lift Operations Assistant Manager
Mountain Operations

Full Time / Year Round

BASIC FUNCTION:  Manage summer lift operation, assist with the management of winter lift operations and dispatch, manage the tubing park, and oversee all department training for both departments.

DUTIES AND RESPONSIBILITIES:

  • Exercise full management authority over 10-100 staff including supervisors, lift leaders, lift operators, ticket checkers and tubing park staff. Ability to hire, discipline, and exit staff.
  • Manage summer lift operations and assist with completion of summer capital/maintenance projects.
  • Manage the ticket checking staff and process to help ensure all guests have a valid lift ticket prior to loading the lift. Monitor traffic flow through lift mazes and work to improve efficiency while maintaining remarkably great guest service and a welcoming atmosphere.
  • Responsible for all tubing park operations.
  • Oversee scheduling of all staff in relation to the lift mode, budget and needs of the resort. Actively work with supervisors to manage budget by monitoring/adjusting staffing as appropriate.
  • Regularly inspect all lift areas for cleanliness and compliance with state and federal regulations.
  • Assure the timely opening of lifts, staff transportation to work stations, and daily operations.
  • Assist with planning and management of department budget and capital. Meet or exceed goals set.
  • Work with Lift Operations Manager to manage payroll; ensure accuracy and timely completion.
  • Work to develop, implement and coordinate training of all staff (including supervisors).
  • Assist supervisors in the completion of lift incident reports. Discuss incidents with manager or superiors.
  • Investigate guest complaints, report findings to manager, and work to prevent future occurrence.
  • Identify and communicate lift grooming requests.
  • Perform duties in compliance with resort safety guidelines and minimize risk to self and others.
  • Work with the Lift Operations Manager to produce/conduct staff reviews.
  • Assist the mountain operations/lift maintenance team with other tasks as requested.
  • Serve as a model for remarkably great service and the Peak Resorts Code of Conduct.

Reports to: Direct report to Lift Operations Manager.

QUALIFICATIONS:  High school education plus at least two years of relevant experience or a combination of education and experience from which comparable knowledge/skills are acquired.

  • A strong commitment to safety and "can do" attitude is imperative.
  • Must have strong interpersonal and leadership skills.
  • Must be able to analyze a variety of data to help identify trends propose solutions.
  • Must have exceptional critical thinking and time management skills.
  • Must be able to understand basic financial reports.
  • Must be proficient at skiing or snowboarding.
  • Exceptional computer skills are required. Word, Excel, and PowerPoint are preferred.
  • Must be able to meet the requirements of the Mount Snow Driving Policy.

PHYSICAL DEMANDS: 

  • Ability to work in the cold and changing weather for extended periods of time and perform all job duties. Must be able to use a shovel.
  • Must be able to lift 50 pounds occasionally and 25 pounds frequently.
  • Must be able to sit for extended periods of time.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

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Human Resources Clerk
Human Resources

Full Time / Winter Seasonal

The Human Resources Team is looking for an HR Clerk for the 2019/2020 Season.  Position is expected to begin around September and run through the winter season until late February or Early March dependent on Mother Nature.

Administrative Clerk/Receptionist

BASIC FUNCTION:  To perform a variety of reception and clerical duties.

Characteristic Duties and Responsibilities:

  • Assist with the day to day office duties, such as filing, answering phones, greeting guests, staff, customers, vendors etc.:  determine nature of calls or visits; refer to appropriate staff member.  Respond to routine questions on policies and procedures, programs, events, facilities, schedules, fees, policies, procedures, and the like.
  • Distribute and assist in completion of forms, letters, memos, billings, and mailings, etc.
  • Assist employees, guests, customers, vendors, and others with general requests in person, via email and over the phone in a friendly and respectful manner.
  • Take standard information for billings, collect and record payments and purchase orders.  Follow procedures laid out by the finance department.
  • Prepare and record information on various logs and other records kept by the department or office. Maintain statistics, spreadsheets and files as needed. Follow guidelines on maintenance of records.
  • Keep reception and office areas neat and orderly.  Prepare list for supplies ordering.  Assist staff with purchasing and ordering as needed.  Maintain general office supplies and inventory control functions.
  • Perform various clerical and administrative tasks related to the department operations;  sort and distribute mail, distribute printed materials, maintain files, etc
  • Assist other departments as necessary, including job-sharing. Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

SUPERVISION RECEIVED:  Moderate supervision is received from senior staff member, department supervisor or office manager.

QUALIFICAITONS:  Basic education (high school diploma or GED), plus one to two years of relevant clerical and receptionist experience, or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Good organizational and administrative skills required.
  • Experience with computerized information systems required, especially Word/Excel and Outlook. 
  • Good communication skills and an ability to effectively deal with a wide variety of company personnel and prospective applicants.
  • Ability to have complete confidentiality and tact regarding company information, files, records, etc.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

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Grand Summit Front Desk Clerk
Lodging

Full Time / Summer Seasonal

FRONT DESK CLERK

BASIC FUNCTION  To check guests into and out of hotel and perform related front desk duties.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Check in and check out guests at front desk, entering appropriate information into information into lodging reservations computer system and running necessary reports.  Give to guests any message, packages, welcome packets as needed. Receive payments; post charges; enter amounts into computer; balance accounts at end of shift.  Run various computer reports (checkouts, guest lists and the like).  
  • Preview all guest related special requests and notes each day.  Make every reasonable effort to accommodate these requests prior to our guests' arrival.
  • Preview all group and conference resumes and information prior to arrival.
  • Work regularly with guests; discussing, investigating and resolving a variety of unusual or difficult requests, problems and complaints.  Complete the Guest Request Log: relaying requests to proper staff members. Communicate all guest related issues/needs/comments to appropriate personnel.  Seek assistance/guidance as needed from the Front Desk Manager or Rooms Division Manager.  
  • Adhere to key control procedures for our owner/guest rooms.
  • Work closely with housekeeping, maintenance and owner services to record and address all maintenance and damage issues in a timely manner.
  • Answer the switchboard when needed
  • Handle emergencies that arise when on duty alone, notifying appropriate personnel.
  • Perform other related clerical tasks.
  • Assist in general housekeeping and maintenance of the front desk and reception area.
  • Assist Bell and Valet when appropriate.
  • Provide superior service to our customers (internal and external) at all times.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

Reports to: Front Desk Manager and Rooms Division Manager.

QUALIFICATIONS:  Basic education (high school) plus one year of relevant clerical and guest services experience or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Professional communications skills (written and oral, face to face, and telephone) with solid math comprehension.
  • Neat appearance, in accordance with Lodging Grooming Standards.
  • Good social manners and a positive attitude.
  • Ability to learn a variety of information about the company's lodging and recreational facilities, packages, and services as well as general information about the area.

The individuals in the Lodging Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

 

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Grand Summit Hotel Night Audit
Lodging

Full Time / Year Round

BASIC FUNCTION: To balance the day's accounts and to perform related hotel front desk duties.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Deal regularly with guests and owners regarding various problems. Cover front desk activities such as check-in and check outs, cover switchboard, take reservations, respond to guest requests, and dispatch emergency calls and the like. Perform various specialized clerical tasks related to maintaining reservations, records and information systems. To facilitate communications and operations in the Hotel
  • Prepare various reports involving reservations data from the computer system for planning and projections purposes. Distribute information to appropriate company personnel and departments.
  • Carry out all front desk and guest service functions; investigate problems and determine appropriate methods of resolving them, referring unusual problems to supervisor when necessary.
  • Answer a variety of calls and inquiries from guests, and handle routine problems, referring more unusual or difficult problems or complaints to supervisor or other appropriate staff member. Log calls.
  • Act as communication center for departments to monitor and coordinate nightly activities and emergency responses. Monitor all communications to keep up to date on activities and to dispatch calls and messages.
  • Prepare various logs and other records related to assigned duties such as: telephone listings, lost and found, facilities reports, group information, guest license plate numbers, key control information, etc. Relay maintenance and housekeeping requests to proper staff members on AM follow up.
  • Perform guest check out procedures. Take care of keys and keycards.
  • Respond to incoming phone inquiries, provide a variety of information about company services, programs, recreational facilities, activities and events, and general information about the area.
  • Perform related clerical tasks as assigned.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others.
  • Handle all Guest concerns in a professional and timely manner.
  • Ensure facility cleanliness standards are consistently maintained.

Reports to:  Front Desk Manager or Hotel General Manager.

QUALIFICATIONS

  • Basic education (high school), plus one year of relevant clerical or travel industry experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Good computer skills, to include experience with Microsoft Excel, Word, Outlook.  SMS experience preferred.
  • Good filing and record keeping skills.
  • Good basic reading, spelling and math skills.
  • Ability to converse clearly and comfortably with many different types of people, and to deal courteously and efficiently with customers and owners as well as other company personnel.
  • Ability to learn variety of information about the company's lodging and recreational facilities, packages and services, as well as general information about the area.
  • Ability to identify and respond quickly and effectively to emergency situations.

The individuals in the Lodging Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski, resort and hospitality industries, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends, events, and long hours as necessary.

 

 

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IT Desktop Support Tech I
IT

Full Time / Year Round

Basic Duties:  Responsible for day-to-day monitoring, troubleshooting, and support of workstation hardware and software.

Charactistic Duties and Responsibilities 

  • To ensure optimal workstation performance will install, diagnose, repair, maintain, and upgrade all PC hardware and peripherals.
  • Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments. 
  • Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables (CAT3, CAT5, CAT6 and Fiber) and rewires as required for new installations and office reconfiguration. 
  • Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required. 
  • Acts as a technical resource in assisting users to resolve problems with equipment and data. 
  • Assists in instructing staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required. 
  • Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware and software. 
  • Monitors system backups and restores.
  • Assists with developing a security policy for workstations including patch management and anti-virus
  • Builds and maintains system images.
  • Builds and maintains point of sale terminals and researches hardware.
  • Installs and configures resort security systems.
  • Troubleshoot problems (in person, by telephone, remotely, or via e-mail) in a timely and accurate fashion, and provides end-user assistance.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

​Skills/Qualifications:

  • Associates degree in computer information technology preferred and 1-3 years of experience or a combination of education certifications and experience from which comparable knowledge and skills are required.  Solid desktop support and troubleshooting skills, including hands-on experience with a variety of hardware platforms running Windows and Mac Operating systems. 
  • Previous Windows 7,10 2K8 server and 2012 Server experience required. 
  • Excellent communication and customer service skills. 
  • Strong in Windows servers, applications, and have 1-2 years of desktop support or helpdesk experience. 
  • Strong in MS Office and G Suite
  • Experience with Virtualization technologies. 
  • Experience with Security DVR systems.
  • Highly motivated and independent worker who is not shy about tackling tasks they do not immediately understand 
  • A+ Certification helpful 

At Peak Resorts we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

 

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2019/2020 Lift Operations Supervisor
Mountain Operations

Full Time / Winter Seasonal

Seeking talented leaders to join our lift operations supervisory team.  Applicants should be safety oriented, team players with a "can do" attitude, strong work ethic, excellent communication skills and commitment to exceptional guest service.  Required: At least 2 years of supervisory, lift related, or comparable experience is required, plus intermediate ski/snowboard skills and a clean driving record.  Supervisors oversee the daily operation, training and safety of up to 80 employees. This is a very active position with a majority of the time spent outdoors in various weather conditions. Position is full-time, seasonal with great perks.  Shifts are 4 days a week 6AM-6PM, weekends and holidays.

 

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2019/2020 Winter Lift Operators
Mountain Operations

Full Time / Winter Seasonal

Looking for candidates who want to be a part of a hard-working mountain operations team for the 2019/2020 season.  Lift Operators are responsible for the safety of the guests loading and unloading chair lifts all while providing exceptional guest service.  Operators work primarily outside in all weather conditions.  The Mount Snow lift operations team provides hands on lift training, flexible scheduling and a wide variety of benefits including food/retail discounts and a free season pass!  We are currently accepting both full time and part time applications.  This is a seasonal role which runs from approximately Early November – Mid April.  Shifts 4-5 days of week 6:30AM-5 PM and include weekends and holidays.

 

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Child Care Lead Teacher
Resort Operations

Full Time / Year Round

BASIC FUNCTION: Supervision of specific childcare service, program or group of activities

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Organize and supervise the daily operations of a specific child care service, program or group of activities.
  • Keep records for each child in the classroom, observe their behavior and learning.  Create individualized learning plans for child. 
  • Responsible for providing a safe, inviting, and developmentally appropriate learning environment for the children to develop social-emotional, language, cognitive, and physical skills. Additionally the teacher will work with the families in a respectful and supportive manner.
  • Responsible for creating and nurturing a positive relationship with each child and their family, and ensuring opportunities are created for children to explore, plan, and learn. Based on the Vermont Learning Standards, on-going observations and assessments are an important component of this position.
  • Activities: monitor and control activities throughout the day; Plan and schedule various group activities involving singing dancing, reading, arts and crafts, outdoor play and learning, lead group activities; supervise the general care of the children; oversee the work of other child care staff assigned to activities.
  • Follow all guidelines both internal and via state regulations for care, preparation of equipment and supplies, labeling food.  For Infant care: monitor and control infant care throughout the day; oversee the preparation of all equipment and supplies before opening; label bottles, foods and medications; provide a full range of infant care services including diapering, feeding, rocking, consoling, entertaining, oversee the work of child care staff assigned to infant care. Have a space available when needed for employees of the resort who are nursing mothers.
  • Assist training new employees; help plan and issue daily work assignments, bring special personnel problems to attention of the program coordinator.
  • On occasion will need to assist with opening/closing procedures, sign children in, complete all required forms, and take payment.
  • Confer with parents to explain center services, schedules, rates, and policies; take special instructions for children; review day when parents pick up.
  • Oversee the general cleaning and preparation of the center before opening, and maintaining a clean, safe environment throughout the day.
  • Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others

Reports to: Children's Center Director or other senior staff member.

QUALIFICATIONS: Must be at least 20 years of age, is a high school graduate or has completed a GED, and meets one of the following qualifications:

  • At least a Vermont Early Childhood Career Ladder Level Three Certificate; or
  • At least an associate degree from an accredited college with a major or concentration in Early Childhood, Child or Human Development, Elementary Education, or Child and Family Services and at least 12 months experience working with groups of children from grade three or younger; or
  • At least a certificate of completion from the registered child care apprenticeship program; or
  • At least child care certificate from the community college of Vermont and at least 12 months experience working with groups of children from grade three or younger; or
  • At least successful completion of 21 college credits with an early childhood or school age focus and at least 12 months experience working with groups of children from grade three or younger.
  • Annual Professional Development Requirement: Minimum of 12 (clock) hours of Professional Development Activities, which may be applied toward meeting the Teaching Associate's Individual Professional Development Plan (IPDP).
  • Good basic knowledge and skills in infant and child care, with more advanced skills relevant to the specific position.  Enjoyment of and enthusiasm for child care.
  • Good basic reading, writing and administrative skills.
  • Ability to train, coordinate and direct the work of others. Some previous supervisory experience desirable.
  • Ability to deal effectively with parents, as well as other company personnel.
  • Advanced first aid training with certification desirable.
  • Ability to perform physical limits of the job, to including daily lifting and bending,

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary

 

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Content Creator
Marketing and Events

Full Time / Winter Seasonal

Basic Function: Capture and communicate snow conditions and weather accurately and timely. Create written, photo and video content of conditions and accurately report to the public.

Characteristic Duties and Responsibilities

  • Serve as a resort photographer and videographer to shoot, edit, and develop meaningful content and help tell the story of Mount Snow.
  • Works both individually and in tandem with the other content creator and the greater marketing department to communicate snow conditions and weather accurately and timely, both to the public and internally via scripted phone, radio, video, email, social media and other communications methods.
  • Assists the other Content Creator to help capture, develop, curate, and post, photo, video, motion graphic, and written content for use on mountsnow.com, social channels, blogs and other outlets.
  • Identify and develop storylines around the Mount Snow and Carinthia brands and produce meaningful and relatable content for use on social, web, broadcast.
  • Shoot, edit, and produce timely storm update video and photo content for use on social, web, and broadcast, often with very tight turnaround deadlines.
  • Shoot, edit, and produce weekly Mount Snow Minute video series.
  • Regularly create, post, and schedule content for social media channels, email powder alerts, the Mount Snow blog and mountsnow.com, including snow conditions updates and stories on other topics and key messages across the resort under tight deadlines.
  • Script and report snow conditions and weather by 6:45 am weekdays and 6:30am weekends and holidays, and again by 2 pm, while integrating marketing messages– both externally and internally.
  • Use strong discretion when creating public, widely distributed messages like the snow report.
  • Updating mountsnow.com and social media channels on current and changing snow conditions throughout the day (trails, lifts, conditions, weather).
  • Work closely with the resort PR and marketing teams to create the right voice and messaging to achieve resort and company goals.
  • Maintain an organized schedule and communicate effectively and clearly.
  • Skiing/snowboarding daily to accurately report on conditions.
  • Working closely as a team with the co-snow reporter to convey messaging with one cohesive voice.
  • Capture high-quality early morning photos of snow and weather conditions.
  • Miscellaneous communications and marketing duties as assigned, including but not limited to writing blogs, providing, producing and planning content for social media, attending weekly content and planning meetings, assisting is marketing video shoots, assisting with shooting at select winter events, 
  • Work closely with Mountain Operations and Rescue on quality of conditions.
  • Maintain and archive snow conditions, trail reports, and daily photos for use by Mount Snow legal department.
  • Develop and maintain relationships with key market meteorologists.
  • Reporting 'round the clock' in a weather event (blizzard).
  • Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others.
  • Position 1 has a start date of November 4, 2019 and is schedule to run through early/mid-April 2020, depending upon opening and closing dates for the 2019-2020 season, position 2 slated to run from December 2, 2019 to March 29, 2020

Supervision Received: Reports directly to Interactive Marketing Manager

Qualifications : Bachelor's degree in marketing/communications or related field preferred.

  • Strong photography and/or video production skills a must.
  • Proficiency with Adobe Suite of software including Photoshop, Lightroom, Premier
  • Ability to excel in a fast-paced environment and meet tight deadlines.
  • Knowledge of the winter resort industry a must, knowledge and familiarity with Mount Snow and Carinthia Parks a plus.
  • Ability to speak knowledgeably about terrain park skiing/riding a plus but not necessary.
  • Must be able to work approximately 40 hours a week.
  • Excellent writing skills, social media, and blog publishing a must. Must speak, read and communicate fluently in English.
  • Strong, intermediate to advanced skiing or snowboarding ability a must, ability to ski/ride terrain features a plus.
  • Work/intern history in marketing communications/content creation or the ski industry a plus.
  • Customer service background a plus.
  • Must be responsible, accountable and punctual with the ability to be at work by 5:30 am each day. If you are not a morning person, this is NOT the position for you.
  • True love of the mountains, comfortable in front of a camera, ability to develop and maintain relationships.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others
  • Willingness to participate in early morning pre-public powder shoots.

PHYSICAL REQUIREMENTS: 

  • Able to lift up to 50 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >50 lbs.
  • Able to stand, walk and work long hours between rest periods.
  • Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

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Lodging Controller
Lodging

Full Time / Year Round

Basic Functions:

The Lodging Controller is responsible for the lodging department's financial plans and policies, its accounting practices, the maintenance of its fiscal records, and the preparation of financial reports. He or she is responsible for the leadership and development of the personnel and teams of the various functions that report to him or her.

 

Characteristic Duties and Responsibilities:

  • Monitor and approve department and owner account expenditures within defined parameters
  • Coordinate and process end of accounting periods
  • Coordinate and direct the preparation of the budget and financial forecasts, institute and maintain other planning and control procedures.
  • Compile and analyze a variety of financial data.  Develop and prepare reports of summary analyses and recommendations.  Present findings and recommendations to appropriate company executives and managers.
  • Work closely with other department groups on problems involving internal controls, and financial planning.
  • Develop and modify systems, procedures and controls to meet the changing needs of the department. 
  • Confer regularly with the Department Director, Homeowner Association leaders, Resort Controller, and other department leaders, managers and staff to review financial reports, discuss goals, plan coordinate and evaluate projects, systems, policies, procedures and resolve problems, etc.
  • Develop, manage and report capital and owners budgets.
  • Plan and conduct training programs and staff meetings.  Confer regularly with staff to plan and coordinate activities, assign and review work, resolve problems, etc.  Plan staffing needs.
  • Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
  • Ensure all safety standards, audits and processes are followed.  Minimize the health and safety risks and maintain a safe work area.  Perform duties in a manner to maximize safety and minimize risk to employees or the public.  Hold managers and staff to the same standard

JOB QUALIFICATIONS:

  • Bachelor's degree in accounting or other appropriate discipline, plus four to six years of relevant technical and managerial experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Requires the knowledge of and compliance to ethical, regulated and accepted business and accounting practices.
  • Excellent planning, organizational, administrative, personnel and budget management skills.
  • Strong leadership competencies and experience.
  • Work requires professional written and verbal communication and excellent interpersonal and presentation skills. 
  • Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.
  • The ability to work a flexible schedule, including evenings, weekends and holidays.

The individuals in the Lodging department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski industry, this position requires a flexible schedule, working holidays, weekends and long hours as necessary.

 

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Snowmaker/Construction Laborer
Mountain Operations

Full Time / Winter Seasonal

Snowmaker/Construction Laborer: The Mount Snow Snowmaking Team is looking for hard working individuals that love to be outside to come join their team.  Position begins in Septemeber.  Pre-season you will help to support the installation and maintenance of the snowmaking system and then transition to making snow during the winter months.  Daily tasks to include but are not limited to brushback, hill set-up and inter-departmental support. 

BASIC FUNCTION:  To operate snowmaking equipment and assist in the maintenance of the snowmaking systems.   CHARACTERISTIC DUTIES & RESPONSIBILITIES:

  • Set up guns, monitor snow being produced for quality and quantity, move guns to different locations to ensure proper coverage, clear hoses, prevent snow from covering signs, lifts, and trees
  • Shut down guns. Ensure that all proper valves are turned off and that water is not left in the hoses.
  • Assist with a variety of snowmaking equipment maintenance tasks. 
  • Notify supervisor of any unusual problems or conditions.
  • Prepare any required records related to snowmaking operations.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others
  • May be asked to assist with and possibly transfer at the end of the snowmaking season to: Lift Operations, Building Maintenance and other departments at Mount Snow.

PHYSICAL WORK CONDITIONS:

  • Long hours in the outside elements
  • Ability to lift 50-100 lbs
  • Hiking in various outdoor conditions
  • Climbing ladders and working at heights occasionally

SUPERVISION RECEIVED: Supervision is received from the snowmaking supervisor or other senior staff member. Q

QUALIFICATIONS:

Basic education (high school), plus 1-2 years of relevant technical experience preferred or training or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Basic mechanical skills.
  • Familiarity with pumps, air compressors and other equipment used in snowmaking preferred. 
  • Be able to hike, walk and work on the hill in extreme cold and in all weather conditions.

 

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

 

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Night Custodial Lead
Mountain Operations

Full Time / Winter Seasonal

Mount Snow is seeking an energetic and highly motivated individual to join our team as a second shift Custodial Lead.  The ideal candidate for this position is detail orientated, flexible and willing to take on non-routine cleaning and special projects as the need arises.  The custodial staff is responsible for trash removal and the cleaning and sanitizing of restrooms as well as other common areas.  A background and driving history will be required to be considered for this position.  Shift is 2PM-10:30PM 5 days a week and will include weekends and holidays.

 

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Night Custodian
Mountain Operations

Full Time / Winter Seasonal

Mount Snow is seeking an energetic and highly motivated individuals to join our team as a second shift Custodians.  The ideal candidates for this position are detail orientated, flexible and willing to take on non-routine cleaning and special projects as the need arises.  The custodial staff is responsible for trash removal and the cleaning and sanitizing of restrooms as well as other common areas.  A background and driving history will be required to be considered for this position.  Shift is 4PM-12:30AM 5 days a week and will include weekends and holidays

 

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Accounts Payable Specialist
Finance

Full Time / Winter Seasonal

BASIC FUNCTION:  Performs all Accounts Payable functions for Mount Snow, Peak Resorts Retail and Mount Snow Capital & EB-5 Projects.

 CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

  • Review, analyze, verify and process invoices from vendors and internal check requests for payment; enter invoices into accounting system.
  • Analyze staff expense reports for accuracy and eligibility for payment; enter into accounting system. 
  • Prepare and execute check runs; weekly and occasionally off-cycle.
  • Monitor invoice due dates to avoid missing deadlines, discounts or unnecessary disbursements of funds.  Maintain a payment system that takes advantage of the best terms with vendors. 
  • Review and reconcile vendor statements, research and resolve discrepancies.
  • Receive, research and resolve internal and external inquiries concerning account status including communicating the resolution of discrepancies. 
  • Create and maintain vendor relations via written and verbal correspondence. 
  • Determine vendor terms, such as net 30, net 10. 
  • Maintain vendor files, ensuring each vendor has an up to date W-9 form.  Send requests for new vendor accounts to corporate office.  
  • Provide supporting documentation for audits.
  • Keep Controller and/or Assistant Controller informed of deviations in normal purchasing histories and patterns.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others.

Reports to:  Controller

QUALIFICATIONS:

  • Associates degree in accounting, business administration or other related discipline, plus 1 – 3 years of relevant accounts payable/bookkeeping experience, or a combination of education and experience from which comparable knowledge and skills are acquired.     
  • Experience with Excel and accounting software, Sage100 preferred.
  • Experience working in a multi-company environment.
  • Excellent organizational, communication, clerical, math and computer skills. 
  • High level of attention to detail.
  • Ability to deal effectively and cooperatively with other company personnel and others outside the company.

PHYSICAL REQUIREMENTS:

  • Able to stand and/or sit at a desk for long periods of time.
  • Able to reach, bend, grasp, kneel, push, pull, and twist as needed in office environment.
  • Repetitive tasks including using a keyboard and mouse daily for long periods.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

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Finance Cashier Generalist
Finance

Full Time & Part Time / Winter Seasonal

We are looking for Part Time(Starting Now) and Full Time (Staring Winter Season) Finance Cashier Generalists.

 

To perform cashouts, deposits and/or reconciling for various sales points daily.

 Characteristic Duties and Responsibilities:

  • Verify all cash, checks and credit cards for all sales points daily.
  • Issue banks and ensure proper sign out daily.
  • Complete a bank deposit daily.
  • Make change for banks, as needed.
  • Verify all backup for all sales points daily.
  • Allocate funds to correct account numbers.
  • Input daily cash sheet data into a computer system.
  • Send emails regarding over/short’s to departments when a seller is not balanced for the day.
  • Carry out various special projects related to assigned functions.
  • Assist in filing and cleaning daily.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

 

Reports to: Finance Manager

 Qualifications: High School (GED) or the equivalent and one- two years of relevant accounting experience, or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Good knowledge and skills in math, basic skills in accounting/finances principals and methods.
  • Excellent organizational skills.
  • Ability to work cooperatively with other departments and positive attitude when dealing with fellow workers or parties outside the company.
  • Understanding and keeping the high level of confidentiality. Demonstrated integrity.
  • Previous experience working with computerized information systems. Ability to work with Word, Excel and Outlook.
  • Ability to deal effectively with a variety of company personnel.
  • Cash handling experience required.
  • Able to lift up to 25 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >25 lbs.
  • Able to stand, walk and work long hours between rest periods.
  • Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends,  events,  and long hours as necessary.

 

Apply Online Now
Roads Crew 2019/2020 Season
Mountain Operations

Full Time / Winter Seasonal

Our Roads Crew Team is responsible for providing snow removal operations in a safe and efficient manner while meeting exceeding expectations and meeting deadlines; this includes plowing, sanding, and salting as appropriate. Roads staff must be willing and able to drive/work in a variety of weather conditions including snow, wind, freezing rain, and sub-zero temperatures. Additional responsibilities include basic preventative maintenance & cleaning, fire wood distribution, heavy equipment operation, traffic control, and similar assignments as requested. Must be able to meet the standards of the Mount Snow Driving Policy and be able to sit for long periods of time, lift 25-50lbs frequently, and bend, twist, and kneel around equipment. Previous experience is not necessary but is preferred. D.O.T. Medical Card is preferred, CDL is a plus! Must be a team player with a strong commitment to safety, excellent communication skills, and a “can-do” attitude.

 

 

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Parking Attendants
Mountain Operations

Full Time & Part Time / Winter Seasonal

Mount Snow is looking for Parking Attendants for the 2019/2020 Ski Season.

Responsible for safely directing our guests to park in orderly spaces in the appropriate lots to maximize parking capacity and to enhance the guest experience while visiting our resort.  Shifts include mornings, weekends, and holidays. QUALIFICATIONS:  Basic education (high school) plus one-year customer service, or other related experience or a combination of education and experience from which comparable knowledge and skills are acquired. Ability to deal with guests in a professional and courteous manner. Good communication skills, both oral and written.

 

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Central Reservations
Lodging

Full Time / Winter Seasonal

Central Reservations is seeking a winter seasonal Sales Agents to answer phones, provide resort information and book reservations for lodging, lift tickets and more into one of 2 reservation systems.  The ideal candidate will have a great can-do attitude, computer experience with good typing skills, be detail orientated and be able to work in a fast-paced environment.  Position is 5 days a week, with varying shifts which may include weekends and holidays.

 

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Park Ranger I
Mountain Operations

Full Time / Winter Seasonal

Basic Function

To maintain, repair and monitor the features in the terrain parks, tubing park, half pipes and other locations as instructed.  To act as a resource in the parks for skier/boarder flow, education, safety awareness and guest relations.

 

Characteristic Duties and Responsibilities

  • To install and maintain park signage, closures, trail markings, fencing and banner guarding.
  • To provide daily maintenance and repair of terrain features including run-in, take-off, landings and run-out areas, jibs, table tops, half-pipes, and other features, and as well non-snow terrain features such as rail slides, on the hill snowboard benches, etc.
  • To provide monitoring and maintenance of the terrain features both visually and physically so they are orderly and groomed
  • Responsible for guest relations, education and safety within the parks. Instruct guests on proper use of the features in the park and on the hill. Refer to supervisor or lead rangers when needed.
  • Assist with special events as needed.
  • Use shovels and rakes to move snow.
  • Assist Ski Patrol, Grooming and Snowmaking departments when required.
  • Daily trash and debris pick up and removal.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

 

Reports To:  Parks & Pipes Manager

 

Qualifications – Basic Education required (HS graduate or GED) and 2-3 years of freestyle experience or a combination of education and experience from which comparable knowledge and skills are acquired.

  • Proficient skier/rider.
  • Familiarity with terrain park operations.
  • Ability to ski/ride all features in parks.
  • Strong communication skills.
  • Safely operate a snowmobile.
  • Be able to hike up or downhill on uneven terrain while carrying tools or supplies.
  • Ability (in English) to read and comprehend and write memorandum, correspondence, and reports; ability to maintain written logs, reports, and checklists; A
  • Ability to effectively present information in one-on-one and small group situations to customers, students, clients, and other employees.
  • Ability to handle guest service issues in a professional manner.
  • PHYSICAL REQUIREMENTS:
  • Able to lift up to 50 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >50 lbs.
  • Able to stand, walk and work long hours between rest periods.
  • Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.
  • Able to work in extreme cold weather conditions and in other inclement weather conditions

 

 

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends,  events,  and long hours as necessary.

 

 

 

 

 

 

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Central Reservations Sales Agent
Lodging

Full Time / Year Round

This is a full time year round benefitted position with Vacation, 401K, Health Insurance and more.

Basic Function To perform reservation agent and sales functions for Mount Snow’s lodging properties, lift tickets, packages, groups and events, and Mount Snow Ski and Snowboard School/private lessons.

 

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Answer calls, chats, and emails through a Customer Relationship Management computer system unique to the Call Center.
  • Sell and book computerized reservations for Mount Snow Lodging properties and area wide lodging properties into one of 2 different reservation systems and make sure the reservation information/rates, etc. are synced in both systems as needed.
  • Sell and book computerized reservations for Mount Snow Ski and Snowboard School and private lessons into one of 2 different reservation systems (SiriusWare and Filemaker).  
  • Book, cancel, and/or process reservations for Inntopia activities and ‘swivel-chair’ to sync with SiriusWare in most cases. 
  • Book and/or process Golf School reservations for 4 locations.    
  • Book and/or process Internet/on-line reservations, owner reservations, syncing Inntopia/SMS as needed.  Also, assist newer agents with the processing of their reservation interfaces to be sure nothing is missed.   
  • Book/sell season passes, gift cards, and lift tickets into SiriusWare.
  • Book/sell golf reservations and enter/sync the reservations in 3 systems; Inntopia, SiriusWare, Golf Now.  
  • Provide guests and travel agents with a variety of information about recreational facilities, services, events, rates, schedules, booking policies, as well as general information about the resort and the area. 
  • Work with FIT Tour Operators to secure bookings for lodging/lift tickets for our mutual guests.
  • Have full knowledge of and up-sell all company products.
  • Reservation confirmation fulfillment for SMS, Inntopia, SiriusWare, Filemaker, Golf Now, as needed. 
  • Prepare occasional research projects or other special assignments as assigned by the Call Center Manager or Supervisors.  
  • Help coordinate and complete various clerical/administrative tasks related to reservations such as daily & weekly reports.  
  • Daily accounting functions may include but are not limited to:  reviewing due dates of payment plans, processing payments, preparing cash sheets, payment queue maintenance, and contacting guests for payment.  
  • Perform the duties of a Group Reservation Agent: Manage group city ledgers, deposits/payments, room blocks, ensure that cut-off dates are maintained, enter rooming lists.   
  • Provide superior service to our customers (internal and external) at all times. 
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others.

 

Reports to:  Call Center Manager

Qualifications 

Basic education (high school or the equivalent) and one year of clerical, or call center experience is preferred or combination of education and experience from which comparable knowledge and skills are acquired.

  • Computer skills including experience with Windows, Word, Excel. 
  • Experience with reservations systems helpful.
  • Internet/web skills required. 
  • Good administrative and organizational skills. 
  • Must be detail orientated. 
  • Ability to handle multiple tasks simultaneously.
  • Ability to deal effectively with guests and company personnel. 
  • Good communication skills.
  • Must have a positive attitude, be a team player and be motivated.

The individuals in the Lodging Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski, resort and hospitality industries, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends, events, and long hours as necessary

 

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2019/2020 Ticket Sellers
Resort Operations

Full Time & Part Time / Winter Seasonal

The Ticket Department has Part Time opportunities. Perfect position for Weekend work from early morning to mid-afternoon. The primary responsibility is to sell lift tickets and/or perform similar ticket sales tasks; to provide customers with a variety of information about tickets, packages and general Resort Information. Some previous customer service and/or cash handling experience desirable. Ability to converse clearly and comfortably with customers are important. Ability to work under the pressure of high customer volume. Positions are available at The Clocktower Building, the new Carinthia Base Lodge, and the Tubing Park.

 

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2019/2020 Rental Shop Technicians
Resort Operations

Full Time & Part Time / Winter Seasonal

The Rental Department is looking for Full Time and Part Time Rental Shop Technicians.  Positions are available at the main Rental Shop in the Clocktower Building, our Ski School Rental Shop at the Discovery Center, Sundance Base Lodge and at the Carinthia Base Lodge.  Experience is a plus but not a requirement.  We are happy to train the right candidate to help our guests with Ski and Snowboard equipment selection and adjustment.  We require an enthusiastic, guest centered approach for working with our customers to ensure they have a safe and comfortable start to their Mount Snow experience. 

 

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2019/2020 Groomer II
Mountain Operations

Full Time / Winter Seasonal

Looking for an experienced Groomer to join our team.  This is a night position 5 nights a week.  Experience in PistenBully machines is preferred but not required

 

BASIC FUNCTION: Operates snowcat equipment, sometimes specialized equipment with a focus on more difficult terrain for grooming mountain ski and snowboard trails and other areas of the mountain to produce quality snow surface for guests

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Operate snowcat equipment for grooming mountain ski and snowboard trails,  especially more difficult terrain and other areas of the mountain to produce quality snow surface for guests; grooming trails, including moving snow, flattening snow, powder-making, and compacting snow depending on weather and snow conditions.
  • Change implements as necessary during grooming process.
  • Conduct pre-trip inspections of grooming equipment prior to each shift.
  • Perform regular maintenance checks on equipment, including checking fluid levels, bolts, belts, track tensions, etc.
  • Document and report mechanical and safety issues.
  • Complete maintenance logs and checklists. Prepare daily logs and reports on grooming activities, such as trails grooms, snow and weather conditions.
  • Perform light maintenance or repairs on equipment;
  • Work as a team with the snowmakers, communicate needs.  Assist with snowmaking duties throughout the season.
  • Assist with training new staff
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

SUPERVISION RECEIVED: Supervision is received from a shift supervisor and indirectly from mountain operations manager

QUALIFICATIONS and SKILLS REQUIRED: Basic education (high school diploma or GED) plus three or more years of relevant work experience, or a combination of education and experience from which comparable knowledge and skills are acquired is required.

  • Previous grooming experience required, experience operating heavy equipment preferred. Good understanding of mechanical operations, diesel engines, hydraulics and hydrostatic drives is preferred;
  • Ability to function effectively in cold weather conditions and in other inclement weather conditions. 
  • Ability to read, comprehend and write logs and reports.
  • Ability to perform other physically demanding skills, including standing or sitting for long periods of time.
  • Ability to ski or snowboard is preferred,
  • Ability to ride/operate a snowmobile

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

Apply Online Now
Common Area Housekeeper/Laundry Attendant
Lodging

Full Time / Winter Seasonal

Purpose: Provide our guests and owners with quality housekeeping services and products while maintaining a safe and positive work environment through a team approach.

 Characteristics duties & responsibilities:

  • Ensure common areas of hotel such as lobbies, hallways, owners library, stairways, stairwells, elevators, public bathrooms and laundry area are cleaned including, but not limited to dusting and vacuuming; sweeping, mopping and scrubbing floors; cleaning counter tops, toilets, light fixtures and windows. Follow the checklist for each assigned area for cleaning.
  • As part of the team, keep laundry room running smoothly. Load and run washers and dryers. Fold dried linens and towels, place them on labeled shelves. Inventory all linens and towels. Examine laundered items to ensure cleanliness and serviceability. Conduct inventory to identify items for replacement.
  • Checking all appliances and fixtures, including, but not limited to, a/c, fans, lights, switches and electronics, to assure all are in working condition. If problem-requiring maintenance is found, s/he must report to front desk they will turn it over to engineer on duty for immediate attention.
  • Ensure that applicable health, safety and security procedures are followed. Have readily accessible and use PPE.  Understand the proper use of cleaning chemicals used.
  • Ability to assist the housekeepers in the rooms to change/ clean linens and occasionally be the runner.  Pick up/drop off linens/laundry or trash.  Deliver any supplies they may need.

Requirements:

  1. Good planning, able to follow direction and be motivated.
  2. Ability to deal effectively with owners, guests and coworkers.
  3. Ability to communicate well with others.
  4. Ability to lift 25 lbs.
  5. Must be able to work weekend and holidays and have reliable transportation.

Supervision received: General supervision is received from Housekeeping Supervisor.

  The individuals in the Lodging Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski, resort and hospitality industries, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

 

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Day Shift Custodian
Mountain Operations

Full Time / Winter Seasonal

Mount Snow is seeking energetic and highly motivated individuals to join our team as first shift custodians.  The ideal candidates for this position are detail orientated, flexible and willing to take on non-routine cleaning and special projects as the need arises.  The custodial staff is responsible for trash removal and the cleaning and sanitizing of restrooms as well as other common areas.  A background and driving history will be required to be considered.  Shifts are 5 days a week and will include weekends and holidays

 

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2019/2020 Rental Shop Lead Technician
Resort Operations

Full Time / Winter Seasonal

Mount Snow Resort is looking to fill 2 Full time Seasonal Roles in for Rental Shop Lead Technician.  The position is available at the Main Rental Shop in the Clocktower Building.  Assist the manager by supervising the day to day rental shop operations.  Some previous customer service and sports equipment experience is required. An enthusiastic and guest centered person is required for working with the guests to ensure a safe and comfortable start to their Mount Snow experience.  Shift is 8:30-4:30 midweek 7:30-5 weekends and holidays.

 

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Retail Store Manager
Resort Operations

Full Time / Winter Seasonal

BASIC FUNCTION:  Supervises the daily operation of assigned retail outlet.

 CHARACTERISTIC DUTIES & RESPONSIBILITIES

  • Plan, supervise and coordinate the daily operations of assigned retail shop(s), including:  employee management, customer service; cash control; check-in, ticketing, stocking/restocking and reordering of inventory; design and set-up of displays; special retail operations, such as off-season ticket sales and locker rentals. Be familiar and knowledgeable of company policies and procedures and fairly and evenly enforce them with all subordinate staff. Supervise the handling and processing of daily receipts.
  • Supervise staff:  interview applicants, hire and train new staff, prepare weekly labor schedules based on planned sales and budgets and issue daily work assignments; monitor work in progress and check completed work; evaluate employee job performance; discipline staff; bring special personnel problems to attention of operations manager; assist employees with difficult or unusual tasks; assist in planning staffing needs and work schedules. Conduct staff meetings
  • Protect company assets. Meet or exceed budgeted goals for profitability working within the company’s framework of philosophy, policies and procedures.
  • As assigned, assist with merchandise buying, including selection of merchandise and preparation and submission of orders.
  • Assist with maintaining computerized inventory, including sales, transfers and receiving.
  • Handle a variety of unusual customer service tasks such as returns, complaints, special orders, shoplifting, etc.
  • Confer regularly with immediate superior and other company department personnel to plan, coordinate and evaluate activities/services/operations, exchange information, resolve problems, etc. 
  • Assist with regular sales clerk tasks as needed, including general customer assistance, display set-up, inventory check-in/ticketing/stocking, etc. Supervise and assist with general shop cleaning and maintenance tasks.
  • Prepare and maintain various administrative/operations reports/records.
  • Keep abreast of new developments in ski and snowboard merchandise.
  • Where responsible for a complete rental and repair service shop, maintain the required rental inventories, service machinery, and tools/parts inventories.  Assure required certifications of all staff.  Keep up to date with all liability issues in this area.  Assist with the purchase of rental inventories and the disposal of old assets.
  • Provide superior service to our customers (internal and external) at all times.  Respond to all guest in a courteous, efficient manner.
  • Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

SUPERVISION EXERCISED: Functional and partial administrative supervision of multiple staff.

SUPERVISION RECEIVED: General supervision is received from the Retail Operations Manager.

QUALIFICATIONS

Basic education (high school), with associate's or bachelor's degree in marketing or other appropriate field desirable plus 3-5 years of relevant retail experience or a combination of education and experience from which comparable knowledge and skills are acquired.

 

  • Broad base of basic knowledge and skills in daily retail sales operations, including some experience with buying.
  • General knowledge of the type of merchandise sold in the shop.
  • Good reading, writing, math, administrative and supervisory skills; some previous supervisory experience desirable. Training or experience in bookkeeping or accounting desirable.
  • Ability to deal effectively and courteously with customers, vendors and other company personnel, including ability to handle customer complaints in a tactful but authoritative manner.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

Apply Online Now
Retail Sales Associates
Resort Operations

Full Time / Winter Seasonal

BASIC FUNCTION:  To assist customers, stock merchandise and perform related tasks in a retail shop.

 CHARACTERISTIC DUTIES & RESPONSIBILITIES

  1. Protect company assets.
  2. Be familiar with and knowledgeable of company policies and procedures.
  3. Perform cashier duties: operate cash register; take payment and return correct change; process credit card payments; process merchandise returns; cash out as required.
  4. Check in and ticket merchandise.
  5. Stock/restock sales areas with merchandise.
  6. Reorder stock, or maintain records of items that need to be ordered.
  7. Clean and neaten shop.
  8. Perform stock inventories.
  9. Inform supervisor of items that are popular/unpopular.
  10. Perform related tasks or special projects as assigned.
  11. Provide superior service to our customers (internal and external) at all times.
  12. Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others
  13. Perform other tasks as assigned.

 

SUPERVISION RECEIVED: Direct supervision is received from a manager, supervisor or other senior staff member.

 

QUALIFICATIONS

  1. Basic education (high school) desirable.  Prior retail experience preferred.
  2. Good basic reading, writing and math, skills.
  3. Ability to deal effectively and courteously with customers and other company personnel.
  4. Cash handling ability
  5. Ability to discern colors

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

 

Apply Online Now
Retail Key Holder
Resort Operations

Full Time / Winter Seasonal

BASIC FUNCTION: To oversee the daily operations of a small retail shop/outlet and/or to oversee and carry out the receiving of merchandise for a retail shop/outlet, and to perform retail tasks.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

  1. Protect company assets.
  2. Be familiar with and knowledgeable of company policies and procedures.
  3. Coordinate and oversee all daily operations of the assigned shop or department.
  4. Perform the duties of a working foreman for a staff of 1-2 sales staff-. Assist with training new employees; monitor work; assist in handling customers with unusual problems or complaints; bring special personnel problems to attention of supervisor, etc.
  5. Perform the duties of a receiving clerk: check received merchandise against orders; process receiving invoices to accounting office, and confer regularly with accounting to resolve problems or explain special circumstances; contact suppliers regarding incorrect or incomplete shipments; maintain files of all vendors; process transfers of merchandise to other retail outlets.
  6. Perform other special tasks, such as: entering new orders into computer system; running tickets for all merchandise, organizing tickets by vendor; and overseeing the ticketing of merchandise; performing other Computer data related to inventory etc.
  7. Perform cashier duties: operate cash register; take payment and return correct change; process credit card payments; process merchandise returns; cash out as required.
  8. Assist customers: locate products; answer a variety of questions about products; place special orders; determine if merchandise may be returned; handle problems or- complaints, referring to supervisor or other senior staff member if appropriate.  
  9. Check in and ticket merchandise.
  10. Stock/restock sales areas with merchandise.
  11. Reorder stock, or maintain records of items that need to be ordered. Inform supervisor of items that are popular/unpopular.
  12. Clean and neaten shop.
  13. Perform stock inventories.
  14. Make up window and other special merchandise displays.
  15. Provide superior service to our customers (internal and external) at all times.
  16. Perform other tasks as assigned.
  17. Follow all safety standards and procedures.  Perform duties in a manner to maximize safety and minimize risk to self and others

SUPERVISION RECEIVED: Moderate supervision is received from a manager, supervisor or other senior staff member.

QUALIFICATIONS

  1. Basic education (high school), plus 1 year of relevant sales experience or a combination of education and experience from which comparable knowledge and skills are acquired.
  2. Broad base of basic knowledge skills in daily retail sales operations.
  3. General knowledge of the type of merchandise sold in the shop.
  4. Good basic reading, writing, math, clerical/administrative, and supervisory skills; some previous supervisory experience desirable.
  5. Ability to deal effectively and courteously with customers and other company personnel, including ability to handle customer complaints in a tactful but authoritative manner.

At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.

 

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