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Lodging
Full Time / Year Round
When you become employed at Mount Snow you are joining a team of staff that love to work where they play. The camaraderie among us to work together and give our guests and each other the best experience possible is overwhelming. You will make friends and memories to cherish for a lifetime!
Basic Duties: To assist the Housekeeping Manager in supervising daily operations for the Snow Lake Lodge and our condominium properties.
Characteristics duties & responsibilities:
- Exercise some supervisory authority,10-30 housekeeping staff. Help implement-training programs. Confer regularly with housekeeping manager and front desk to coordinate activities, assign and review work, resolve problems, etc. Assume authority over that day's housekeeping operations in the absence of the manager.
- Ensure that units and rooms are cleaned including, but not limited to: inspecting units, changing linens and towels; dusting and vacuuming; scrubbing floors; cleaning counter top, toilets, bath tubs, tile, dishes, kitchen appliances and windows.
- Checking all appliances, including, but not limited to, a/c, fans, lights, switches and electronics, to assure all are in working condition. If problem-requiring maintenance is found, s/he must report to front desk they will turn it over to engineer on duty for immediate attention.
- Assist with inventory control of a variety of supplies, materials, tool, and equipment used in carrying out housekeeping operations. .
- Ensure that applicable health, safety and security procedures are followed.
- Perform quality control inspections of all facilities. Deal with a variety of emergency or unusual problems that may arise. Help supervise the planning and execution of all quality and cost control.
- As needed, prepare a variety of daily reports and records related to daily work.
- Provide our guests and owners with quality housekeeping services and products while maintaining a safe and positive work environment through a team approach.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
Reports to: Housekeeping Manager
Requirements:
- Two to four years' relevant resort/hotel experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Good planning, administrative and supervisory skills are required.
- Ability to deal effectively with owners, guests, vendors and others outside the company.
- Experience with computers is preferred.
- Must be able to work weekend and holidays and have reliable transportation.
- Minimum age requirement is 21 years and the ideal candidate will have a clean valid driving record.
Supervision exercised; assists with administrative and functional supervision of up to 60 staff.
Supervision received; General supervision is received from GSHR Executive Housekeeper.
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Food and Beverage
Full Time / Summer Seasonal
BASIC FUNCTION To handle a section of the kitchen line operations and lead the assigned kitchen staff and line cooks for a restaurant and related conference and banquet facilities.
CHARACTERISTIC DUTIES & RESPONSIBILITIES
- Cook for and coordinate the assigned daily operations of the kitchen facilities, such as grill, fry, sandwich station, banquet, deli, sushi station, etc
- Lead assigned staff in daily operations, working alongside the staff. Assist the Chef, Sous Chef or Kitchen Manager with training new staff. Bring unresolved problems to manager. May be authorized to assign and check work.
- Monitor all foods for quality of taste, texture and appearance. Label all foods as necessary. Ensure that foods are maintained at proper temperatures for serving, and ensure that established health and safety procedures are followed.
- When assigned - plan menus for regular menu items or specials. When time permits research, develop, modify, and or test new recipes.
- Deal regularly with outside vendors of food, supplies, and equipment and F&B Purchasing staff.
- Supervise assigned food, supply and equipment ordering and inventories. Maintain quality and production control systems and activities.
- Supervise and cook a wide variety of menu items: cook soups, sauces and vegetable dishes; butcher and cook meats, poultry and fish; prepare various salads and desserts and the like. Perform a variety of complex cooking tasks. Supervise and assist with the proper plating of all meals.
- Maintain the proper operation and maintenance of all kitchen equipment. Clean all sections of the kitchen as needed. Make sure kitchen is clean at the end of service.
- May be assigned to prepare various administrative or operations reports and records, such as timesheets, inventory and production costs reports, etc.
- May be asked to meet with the management and sales staffs to develop new products, improve existing ones, and modify product line and pricing.
- Ensure all safety standards, audits and processes are followed. Minimize the health and safety risks and maintain a safe work area. Perform duties in a manner to maximize safety and minimize risk to employees or the public. Hold managers and staff to the same standard
- Provide assistance or perform any other functions in any work area as deemed necessary by the Executive Chef, or Hotel Operations Manager or Area F&B Manager.
SUPERVISION RECEIVED
General supervision is received from the Executive Chef and/or Mtn Sous Chef
QUALIFICATIONS
Associates Degree in Culinary Arts plus 5-7 years of of relevant professional cooking experience, including some supervisory/management experience or a combination of education and experience from which comparable knowledge and skills are acquired.
- Broad and in-depth professional knowledge and skills in food preparation, cooking and presentation; menu planning; ordering and inventory control; quality and production control; and other aspects of kitchen management.
- Good planning, administrative and supervisory skills. Good math skills; some budget management experience desirable.
- Ability to deal effectively with a variety of company personnel and outside vendors.
PHYSICAL REQUIREMENTS:
- 1. Able to lift up to 50 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >50 lbs.
- 2. Able to stand, walk and work long hours between rest periods.
- 3. Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary
Apply Online Now
Mountain Operations
Full Time / Year Round
BASIC FUNCTION: To install, repair and maintain a variety of mechanical equipment, systems, and projects focusing on all lift mechanical components.
CHARACTERISTIC DUTIES & RESPONSIBILITIES
- Inspect lifts for any existing or potential problems. Maintain and repair lifts, perform a variety of lift maintenance and construction tasks and projects.
- Perform line work: check sheaves for problems i.e. bad bearings, liner wear, flatspots, etc. Visually check chairs and towers.
- Perform drive maintenance: check all machinery and mechanical parts of the drive station, including fluid levels, brake pads, hoses, etc.
- Perform return maintenance: Check carriage, guide sheaves, tensioning device, return wheel and liner, check for proper clearance for tension system travel, etc.
- During regular inspections, make necessary minor adjustments, perform a variety of preventive maintenance work on lifts, and repair or replace worn or broken parts.
- When mechanical problems are reported, locate and diagnose problems, and plan and perform necessary repairs or report major problems to Lift Maintenance Supervisor.
- Maintain written logs and records of all maintenance and repair work done.
- Maintain tools, equipment and shop work areas.
- Perform daily pre-operational and mid-day lift inspections.
- Follow all company policies and safety procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
SUPERVISION RECEIVED
Moderate supervision received from Lift Maintenance Supervisor, senior staff members or Maintenance Manager.
QUALIFICATIONS
Basic education (high school), plus two years with the Vermont Tramway Maintenance Technician Apprenticeship Program with formal training in mechanics desirable, plus 2-4 years of relevant experience, including at least two years as a lift technician, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Basic base of mechanical knowledge and skills relevant to chairlifts: i.e. welding, rigging, engine and motor operations and repair, and electrical and electronic systems.
- Basic written and verbal communication skills required, ability to read, write and produce logs and maintenance reports.
- Ability to read and understand manuals.
- Basic knowledge in ANSI B77.1-1999 and Vermont state tramway codes.
- Basic knowledge in rigging and rigging safety.
- Ability and physical dexterity to ascend and work at significant heights in most all weather conditions.
- Hold a valid drivers license.
- Ability to produce and use a basic hand tool kit daily.
- Ability to work cooperatively with others.
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.
Apply Online Now
Mountain Operations
Full Time / Winter Seasonal
BASIC FUNCTION: To monitor the snowmaking computer room, consoles and computers. To maintain control room facilities.
CHARACTERISTIC DUTIES & RESPONSIBILITIES
- Monitor snowmaking dispatch radio for communications of on-slope problems, assignment and schedule changes, system checks and the like. Relay messages, communicate between departments. Maintain radio contact with snowmaking personnel.
- Monitor on-slope snowmaking schedules and locations.
- Update control boards for snowmaking compressors and pumps stops, starts. Monitor operations of compressors and pumps. Maintain water pressure through control valves.
- Perform computer data entry, recording hydrant running, set-up, problems and the like.
- Maintain control room building and a variety of snowmaking equipment including: hoses, night lights, hard hats, ear muffs. Keep building clean.
- Perform related clerical tasks including timesheets, logs, records, answer phones and the like.
- Perform other related duties as assigned.
- Provide superior service to our customers (internal and external) at all times. Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner.
- Perform other tasks as assigned.
- Should strive to learn all parts of the snowmaking system.
- Help out when needed in other departments.
- Follow all company policies.
- Flexible and able to work nights.
SUPERVISION RECEIVED: Moderate supervision is received from Snowmaking Supervisor.
QUALIFICATIONS:
- Basic education (high school), plus 2-3 years of experience related to computer operations, snowmaking compressor/pump, radio communications. Basic mechanical skills.
- Physically fit to avoid injuries
- Able to lifting 50-100lbs.
- Hiking skills
- Ability to work in cold weather.
Apply Online Now
Mountain Operations
Full Time / Winter Seasonal
ON SNOW INTERVIEWS FOR NEXT SEASON ARE HAPPENING NOW!
Rescue / Ski Patrol
Purpose: Learn and become proficient at on hill first aid, toboggan handling, ski patrol and Mount Snow policies and procedures, lift evacuation, trail closings, and safety education programs.
Responsibilities:
- Patrol resort property, particularly on-hill areas, for potential hazards in addition to providing first aid care and transportation of injured/ill guests.
- Learn daily trail maintenance and hazard identification and marking procedures.
- Patrol designated resort areas regularly to ensure that trails are properly marked and to monitor snow surface and weather conditions.
- Perform more advanced/complex tasks under direction of senior patrol staff.
- Assist other patrollers as they provide on hill first aid care and transportation of sick/injured guests. Following completion of candidate training, administer first aid and transport patients.
- Participate in formal and informal on-the-job training in order to learn and maintain basic skills and build upon general knowledge. This may include training workshops/clinics as well as reading industry related material.
- Learn resort specific and industry standard safety recommendations.
- Learn and become proficient toboggan handling skills.
- Provide directions and/or trail/lift information to guests.
- Perform trail closing procedures as directed.
- Learn and become proficient in lift evacuation skills.
- Assist with missing person search and special events as directed.
- Assist in maintaining tools and equipment used by ski patrol.
- Perform other tasks as assigned.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
Ski Patrol Supervisor/Assistant Manager/Manager Moderate to high supervision by supervisor or other senior member of patrol staff.
Requirements:
Completion of basic education (high school or equivalent) and certifications required or a combination of education and experience from which comparable knowledge and skills are acquired.
- Excellent skiing/riding skills – must demonstrate proficiency
- CPR and Outdoor Emergency Care (OEC) Certification (or higher)
- Strong verbal and written communication skills
- Strong organizational skills, ability to multi-task
- Able perform duties safely and efficiently in a high stress environment
- Professionalism, initiative, and enthusiasm
- Minimum of one year first aid experience is preferred
- Experience with hand and power tools is a plus
PHYSICAL REQUIREMENTS:
1. Able to lift up to 50 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >50 lbs.
2. Able to stand, walk and work long hours between rest periods.
3. Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.
Please Note: This job description is not meant to be all-inclusive. An employee may perform other related duties as required to meet the ongoing needs of the organization and department.
The individuals in the Mountain Operations Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski industry, this position requires a flexible schedule, working holidays, weekends and long hours as necessary.
Apply Online Now
Resort Operations
Part Time / Winter Seasonal
Mount Snow Training Center is looking for weekend Freeride coaches to help grow our USSA and USASA freeride/freeski program.
BASIC FUNCTIONS
To serve as coach for participants in Mount Snow's Weekend Freestyle Competitions program.
CHARACTERISTIC DUTIES & RESPONSIBILITIES
- Participate in a variety of formal and informal on and off-hill training programs/activities in order to acquire a broad base of basic freestyle coaching knowledge and skills.
- Carry out and assist in planning on-snow training activities including: development path for freestyle and freeski competitors who compete in Slopestyle, Rail Jam, Halfpipe, Bumps, and Aerials.
- Carry out and assist in planning appropriate off-hill athletic training and instruction.
- Perform event day coaching functions: Course inspection, competition run planning. Confer regularly with immediate supervisor, other company personnel, and others involved in the freestyle program to plan, coordinate and evaluate activities, exchange information, resolve problems. Attend staff meetings.
- Prepare all required records and reports on coaching activities.
- Attend all USSA and USASA competitions that the team participates in.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
Reports to: Freestyle Head Coach or a senior TC staff member.
QUALIFICATIONS:
Bachelor's degree in physical education, recreation or a related field, with a strong skiing and freestyle background, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Familiar with USSA & USASA freestyle competitions.
- Be in good standing coach member or USSA and/or USASA.
- USSA aerials, USASA, or PSIA certification. USSA Aerial Level 200 is preferred.
- Knowledge of basic technical all mountain skiing fundamentals and freestyle fundamentals.
- Some ski coaching/teaching experience desirable.
- Ability to deal effectively with other company personnel, parents, and other ski area personnel.
- Able to lift up to 50 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >50 lbs.
- Able to stand, walk and work long hours between rest periods.
- Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends, events, and long hours as necessary.
Apply Online Now
Resort Operations
Full Time & Part Time / Winter Seasonal
BASIC FUNCTION
Ski and Snowboard School Instructors perform the duties and functions of teaching/coaching clinics to our guests.
CHARACTERISTICS, DUTIES & FUNCTIONS
- Provide a positive image to Mount Snow and Peak Resorts guests through constant pursuit of excellence in Ski and Snowboard School philosophies and skiing and riding skills.
- Provide clinics for the following products:
- Private clinics for all ages and ability levels.
- Group clinics for ages 13 and older, these incluce: 3 Year old Cub Camp, 4-6 year olds Snow Camp & 7-14 year olds Mountain Camp
- Attend work as required and fulfill a personal attendance schedule.
- Be punctual for work assignments.
- Maintain safe, functional personal equipment (have bindings checked each season) and proper uniform appearance.
- Make logical and appropriate decisions while coaching guests.
- Attend the new-hire training course in December
- Attend all mandatory training and participate in ongoing Personal Development Profile (PDP) training throughout the season. PDP Stage 1 is required for all pros within their first two years of employment
- Accumulate the minimum days for work availability according to schedule. The computer check-in process and on-hill line-ups will monitor attendance during the entire season. Pro must be available for entire day. Work assignments depend on business levels.
SUPERVISION
Supervision is received from the immediate work area supervisor, Ski School Directors and/or Managers.
QUALIFICATIONS
Basic education (High School)
- A passion for teaching skiing/riding and interactions with people.
- Intermediate skiing/riding ability.
- Good speaking voice and fluent communication skills.
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Resort Operations
Full Time / Summer Seasonal
BASIC FUNCTION: To assist in supervision of specific childcare service, program or group of activities.
Mount Snow Child Care is seeking experienced early educators to fill teacher assistant positions in our year-round early education program and winter resort program. Responsibilities include supervising children in daily routine and encouraging involvement in age appropriate activities, supporting teachers with classroom and facility responsibilities and ensuring a safe and fun environment for all families involved in our programs. Experience working with children and general knowledge of early childhood education is required. The ideal candidate will be motivated, flexible, creative, and a responsible professional who loves working with young children, loves the outdoors and has a team-orientated spirit.
Qualifications: A teacher assistant is at least eighteen (18) years of age, is a high school graduate or has completed a GED, and meets one (1) of the following qualifications:
- At least a Vermont Early Childhood Career Ladder Level One (1) or Two (2) Certificate; or
- At least a current CDA (Child Development Associate) and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or
- At least a State Board of Education approved Human Services Program Certificate that emphasizes child development or early childhood education and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or
- At least successful completion of the Fundamentals for Early Childhood Professionals' course or the Vermont Afterschool Essentials Certificate and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or
- At least successful completion of a three (3) college credit course in child or human development or a three (3) college credit course for school age care and education and at least twelve (12) months experience working with groups of children from grade three (3) or younger.
Position in early education program to start in August. Winter resort program positions begin in November. Full-time, part-time and temp assistant positions available.
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.
Apply Online Now
Resort Operations
Part Time / Winter Seasonal
BASIC FUNCTION
To implement and supervise an alpine ski racing competitions program, and serve as coach and athletic trainer for program participants.
CHARACTERISTIC FUNCTIONS AND RESPONSIBILITIES
- Plan, coordinate and supervise the daily operations of the assigned racing program; posting daily training schedule and location for each group.
- Plan, assign and review work of coaches assigned to the program; assist in interviewing, hiring, performance evaluation, and other supervisory functions. Conduct training programs and staff meetings. Confer regularly with coaches to plan and coordinate activities, assign and review work, resolve problems, and the like. Plan work schedules.
- Plan and coordinate training activities and racing events, including personnel, transportation, food and lodging, race course set up, equipment for racers and coaches, and the like.
- Plan and carry out training activities on the hill, including: course setting and maintenance; development and implementation of drills; one-to-one coaching and instruction of racers.
- Plan and carry out appropriate off hill athletic training and instruction.
- Prepare, maintain and repair equipment, including mounting of bindings, boot fitting and repair, and ski preparation and maintenance. Organize equipment for racers and coaches: eligibility for racer loan, proform, etc. Ultimately responsible for all dealings with equipment reps.
- Perform race day coaching functions: inspect courses and advise racers on strategy; check and adjust equipment; represent racers in rule infringement controversies; serve on race juries; and the like.
- Confer regularly with immediate supervisor and other company personnel to plan, coordinate and evaluate programs/activities/services, exchange information, resolve problems, and the like. Attend staff meetings.
- Deal regularly with a variety of individuals/organizations outside the company, including parents of racers, other ski area personnel, media personnel, and the like.
- Prepare a variety of administrative/operations and coaching reports and records.
SUPERVISION RECEIVED
General supervision is received from the Competitions Director.
SUPERVISION EXERCISED
Functional and partial administrative supervision of 6 to 8 racing coaches.
QUALIFICATIONS
Bachelor's degree in physical education, recreation or a related field, with a strong skiing and ski racing background, plus one to three years of relevant race coaching experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Good technical knowledge and skills related to ski racing and ski race coaching. Good coaching/teaching skills.
- Good planning and basic administrative and supervisory skills; previous supervisory experience helpful.
- Ability to deal effectively with other company personnel/departments as well as racers, parents, other ski area personnel, media personnel, and others outside the company in carrying out coaching and coordinating functions.
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends, events, and long hours as necessary.
Apply Online Now
Lodging
Full Time / Year Round
The Grand Summit Hotel is looking for a Full Time Year Round Lodging Maintenance Tech II. This position is second shift with hours of 2:30 pm-11:00 pm. You will carry out a variety of general maintenance tasks within the lodging department in the Grand Summit Hotel, Snow Lake Lodge and Privately Owned Condominiums in the rental program. You will respond to both internal and external maintenance calls in a timely and professional manner while providing excellent customer service. Within six months in position you will be able to function as the Engineer on Duty at either the Grand Summit Hotel or SLL/Condos. Perform other duties as assigned. This position requires a clean and valid Driver's License.
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Lodging
Full Time & Part Time / Winter Seasonal
Snow Lake Lodge and our Condo Properties are looking for Part Time and Full Time Seasonal Housekeepers to join their teams. Shifts vary to include weekends and holidays. A clean valid driver's license is preferred but not required.
Provide our guests and owners with quality housekeeping services and products while maintaining a safe and positive work environment through a team approach.
Characteristics duties & responsibilities:
- Ensure common areas of hotel such as lobbies, hallways, bathrooms and laundry area and guest rooms are cleaned including, but not limited to making beds, cleaning bathrooms and kitchens, dusting and vacuuming; sweeping, mopping and scrubbing floors; cleaning counter tops, toilets, light fixtures and windows.
- Checking all appliances, including, but not limited to, a/c, fans, lights, switches and electronics, to assure all are in working condition. If problem-requiring maintenance is found, s/he must report to front desk they will turn it over to engineer on duty for immediate attention.
- Ensure that applicable health, safety and security procedures are followed. Have readily accessible and use PPE. Understand the proper use of cleaning chemicals used.
- Work within the team to assist the housekeepers in the rooms to change/ clean linens and occasionally be there runner to help them get their task done. Or to help clean the common areas and run laundry through the machines. Pick up/drop off linens/laundry or trash. Deliver any supplies they may need.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
Reports to: Team Leader, Housekeeping Supervisor / Housekeeping Manager
Qualifications: Basic Education (HS or GED) Ability to read English and communicate within the team and guests.
- Ability to able to follow direction and be motivated.
- Ability to deal effectively with owners, guests and coworkers.
- Ability to communicate well with others.
- Able to lift up to 25 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >25 lbs.
- Able to stand, walk and work long hours between rest periods.
- Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.
The individuals in the Lodging Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski, resort and hospitality industries, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, events, weekends and long hours as necessary.
Apply Online Now
Lodging
Full Time / Summer Seasonal
You will carry out a variety of general maintenance tasks within the lodging department in the Grand Summit Hotel, Snow Lake Lodge and Privately Owned Condominiums in the rental program. You will respond to both internal and external maintenance calls in a timely and professional manner while providing excellent customer service. Within six months in position you will be able to function as the Engineer on Duty at either the Grand Summit Hotel or SLL/Condos. Perform other duties as assigned. This position requires a clean and valid Driver's License.
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IT
Full Time / Year Round
Basic Duties: Responsible for day-to-day monitoring, troubleshooting, and support of workstation hardware and software.
Charactistic Duties and Responsibilities
- To ensure optimal workstation performance will install, diagnose, repair, maintain, and upgrade all PC hardware and peripherals.
- Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments.
- Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables (CAT3, CAT5, CAT6 and Fiber) and rewires as required for new installations and office reconfiguration.
- Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.
- Acts as a technical resource in assisting users to resolve problems with equipment and data.
- Assists in instructing staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required.
- Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware and software.
- Monitors system backups and restores.
- Assists with developing a security policy for workstations including patch management and anti-virus
- Builds and maintains system images.
- Builds and maintains point of sale terminals and researches hardware.
- Installs and configures resort security systems.
- Troubleshoot problems (in person, by telephone, remotely, or via e-mail) in a timely and accurate fashion, and provides end-user assistance.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
Skills/Qualifications:
- Associates degree in computer information technology preferred and 1-3 years of experience or a combination of education certifications and experience from which comparable knowledge and skills are required. Solid desktop support and troubleshooting skills, including hands-on experience with a variety of hardware platforms running Windows and Mac Operating systems.
- Previous Windows 7,10 2K8 server and 2012 Server experience required.
- Excellent communication and customer service skills.
- Strong in Windows servers, applications, and have 1-2 years of desktop support or helpdesk experience.
- Strong in MS Office and G Suite
- Experience with Virtualization technologies.
- Experience with Security DVR systems.
- Highly motivated and independent worker who is not shy about tackling tasks they do not immediately understand
- A+ Certification helpful
At Peak Resorts we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.
Apply Online Now
Mountain Operations
Full Time / Winter Seasonal
Seeking talented leaders to join our lift operations supervisory team. Applicants should be safety oriented, team players with a "can do" attitude, strong work ethic, excellent communication skills and commitment to exceptional guest service. Required: At least 2 years of supervisory, lift related, or comparable experience is required, plus intermediate ski/snowboard skills and a clean driving record. Supervisors oversee the daily operation, training and safety of up to 80 employees. This is a very active position with a majority of the time spent outdoors in various weather conditions. Position is full-time, seasonal with great perks. Shifts are 4 days a week 6AM-6PM, weekends and holidays.
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Mountain Operations
Full Time / Winter Seasonal
Looking for candidates who want to be a part of a hard-working mountain operations team for the 2019/2020 season. Lift Operators are responsible for the safety of the guests loading and unloading chair lifts all while providing exceptional guest service. Operators work primarily outside in all weather conditions. The Mount Snow lift operations team provides hands on lift training, flexible scheduling and a wide variety of benefits including food/retail discounts and a free season pass! We are currently accepting both full time and part time applications. This is a seasonal role which runs from approximately Early November – Mid April. Shifts 4-5 days of week 6:30AM-5 PM and include weekends and holidays.
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Mountain Operations
Full Time / Winter Seasonal
Snowmaker/Construction Laborer: The Mount Snow Snowmaking Team is looking for hard working individuals that love to be outside to come join their team. Position begins in Septemeber. Pre-season you will help to support the installation and maintenance of the snowmaking system and then transition to making snow during the winter months. Daily tasks to include but are not limited to brushback, hill set-up and inter-departmental support.
BASIC FUNCTION: To operate snowmaking equipment and assist in the maintenance of the snowmaking systems. CHARACTERISTIC DUTIES & RESPONSIBILITIES:
- Set up guns, monitor snow being produced for quality and quantity, move guns to different locations to ensure proper coverage, clear hoses, prevent snow from covering signs, lifts, and trees
- Shut down guns. Ensure that all proper valves are turned off and that water is not left in the hoses.
- Assist with a variety of snowmaking equipment maintenance tasks.
- Notify supervisor of any unusual problems or conditions.
- Prepare any required records related to snowmaking operations.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
- May be asked to assist with and possibly transfer at the end of the snowmaking season to: Lift Operations, Building Maintenance and other departments at Mount Snow.
PHYSICAL WORK CONDITIONS:
- Long hours in the outside elements
- Ability to lift 50-100 lbs
- Hiking in various outdoor conditions
- Climbing ladders and working at heights occasionally
SUPERVISION RECEIVED: Supervision is received from the snowmaking supervisor or other senior staff member. Q
QUALIFICATIONS:
Basic education (high school), plus 1-2 years of relevant technical experience preferred or training or a combination of education and experience from which comparable knowledge and skills are acquired.
- Basic mechanical skills.
- Familiarity with pumps, air compressors and other equipment used in snowmaking preferred.
- Be able to hike, walk and work on the hill in extreme cold and in all weather conditions.
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.
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Mountain Operations
Full Time / Winter Seasonal
Mount Snow is seeking an energetic and highly motivated individual to join our team as a second shift Custodial Lead. The ideal candidate for this position is detail orientated, flexible and willing to take on non-routine cleaning and special projects as the need arises. The custodial staff is responsible for trash removal and the cleaning and sanitizing of restrooms as well as other common areas. A background and driving history will be required to be considered for this position. Shift is 2PM-10:30PM 5 days a week and will include weekends and holidays.
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Mountain Operations
Full Time / Winter Seasonal
Mount Snow is seeking an energetic and highly motivated individuals to join our team as a second shift Custodians. The ideal candidates for this position are detail orientated, flexible and willing to take on non-routine cleaning and special projects as the need arises. The custodial staff is responsible for trash removal and the cleaning and sanitizing of restrooms as well as other common areas. A background and driving history will be required to be considered for this position. Shift is 4PM-12:30AM 5 days a week and will include weekends and holidays
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Finance
Full Time & Part Time / Winter Seasonal
We are looking for Part Time(Starting Now) and Full Time (Staring Winter Season) Finance Cashier Generalists.
To perform cashouts, deposits and/or reconciling for various sales points daily.
Characteristic Duties and Responsibilities:
- Verify all cash, checks and credit cards for all sales points daily.
- Issue banks and ensure proper sign out daily.
- Complete a bank deposit daily.
- Make change for banks, as needed.
- Verify all backup for all sales points daily.
- Allocate funds to correct account numbers.
- Input daily cash sheet data into a computer system.
- Send emails regarding over/short’s to departments when a seller is not balanced for the day.
- Carry out various special projects related to assigned functions.
- Assist in filing and cleaning daily.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
Reports to: Finance Manager
Qualifications: High School (GED) or the equivalent and one- two years of relevant accounting experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Good knowledge and skills in math, basic skills in accounting/finances principals and methods.
- Excellent organizational skills.
- Ability to work cooperatively with other departments and positive attitude when dealing with fellow workers or parties outside the company.
- Understanding and keeping the high level of confidentiality. Demonstrated integrity.
- Previous experience working with computerized information systems. Ability to work with Word, Excel and Outlook.
- Ability to deal effectively with a variety of company personnel.
- Cash handling experience required.
- Able to lift up to 25 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >25 lbs.
- Able to stand, walk and work long hours between rest periods.
- Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends, events, and long hours as necessary.
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Mountain Operations
Full Time & Part Time / Winter Seasonal
Mount Snow is looking for Parking Attendants for the 2019/2020 Ski Season.
Responsible for safely directing our guests to park in orderly spaces in the appropriate lots to maximize parking capacity and to enhance the guest experience while visiting our resort. Shifts include mornings, weekends, and holidays. QUALIFICATIONS: Basic education (high school) plus one-year customer service, or other related experience or a combination of education and experience from which comparable knowledge and skills are acquired. Ability to deal with guests in a professional and courteous manner. Good communication skills, both oral and written.
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Resort Operations
Full Time & Part Time / Winter Seasonal
The Ticket Department has Part Time opportunities. Perfect position for Weekend work from early morning to mid-afternoon. The primary responsibility is to sell lift tickets and/or perform similar ticket sales tasks; to provide customers with a variety of information about tickets, packages and general Resort Information. Some previous customer service and/or cash handling experience desirable. Ability to converse clearly and comfortably with customers are important. Ability to work under the pressure of high customer volume. Positions are available at The Clocktower Building, the new Carinthia Base Lodge, and the Tubing Park.
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Lodging
Full Time / Winter Seasonal
Purpose: Provide our guests and owners with quality housekeeping services and products while maintaining a safe and positive work environment through a team approach.
Characteristics duties & responsibilities:
- Ensure common areas of hotel such as lobbies, hallways, owners library, stairways, stairwells, elevators, public bathrooms and laundry area are cleaned including, but not limited to dusting and vacuuming; sweeping, mopping and scrubbing floors; cleaning counter tops, toilets, light fixtures and windows. Follow the checklist for each assigned area for cleaning.
- As part of the team, keep laundry room running smoothly. Load and run washers and dryers. Fold dried linens and towels, place them on labeled shelves. Inventory all linens and towels. Examine laundered items to ensure cleanliness and serviceability. Conduct inventory to identify items for replacement.
- Checking all appliances and fixtures, including, but not limited to, a/c, fans, lights, switches and electronics, to assure all are in working condition. If problem-requiring maintenance is found, s/he must report to front desk they will turn it over to engineer on duty for immediate attention.
- Ensure that applicable health, safety and security procedures are followed. Have readily accessible and use PPE. Understand the proper use of cleaning chemicals used.
- Ability to assist the housekeepers in the rooms to change/ clean linens and occasionally be the runner. Pick up/drop off linens/laundry or trash. Deliver any supplies they may need.
Requirements:
- Good planning, able to follow direction and be motivated.
- Ability to deal effectively with owners, guests and coworkers.
- Ability to communicate well with others.
- Ability to lift 25 lbs.
- Must be able to work weekend and holidays and have reliable transportation.
Supervision received: General supervision is received from Housekeeping Supervisor.
The individuals in the Lodging Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski, resort and hospitality industries, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.
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Mountain Operations
Full Time / Winter Seasonal
Mount Snow is seeking energetic and highly motivated individuals to join our team as first shift custodians. The ideal candidates for this position are detail orientated, flexible and willing to take on non-routine cleaning and special projects as the need arises. The custodial staff is responsible for trash removal and the cleaning and sanitizing of restrooms as well as other common areas. A background and driving history will be required to be considered. Shifts are 5 days a week and will include weekends and holidays
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Resort Operations
Full Time / Winter Seasonal
Mount Snow Resort is looking to fill 2 Full time Seasonal Roles in for Rental Shop Lead Technician. The position is available at the Main Rental Shop in the Clocktower Building. Assist the manager by supervising the day to day rental shop operations. Some previous customer service and sports equipment experience is required. An enthusiastic and guest centered person is required for working with the guests to ensure a safe and comfortable start to their Mount Snow experience. Shift is 8:30-4:30 midweek 7:30-5 weekends and holidays.
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Resort Operations
Full Time / Winter Seasonal
BASIC FUNCTION: Supervises the daily operation of assigned retail outlet.
CHARACTERISTIC DUTIES & RESPONSIBILITIES
- Plan, supervise and coordinate the daily operations of assigned retail shop(s), including: employee management, customer service; cash control; check-in, ticketing, stocking/restocking and reordering of inventory; design and set-up of displays; special retail operations, such as off-season ticket sales and locker rentals. Be familiar and knowledgeable of company policies and procedures and fairly and evenly enforce them with all subordinate staff. Supervise the handling and processing of daily receipts.
- Supervise staff: interview applicants, hire and train new staff, prepare weekly labor schedules based on planned sales and budgets and issue daily work assignments; monitor work in progress and check completed work; evaluate employee job performance; discipline staff; bring special personnel problems to attention of operations manager; assist employees with difficult or unusual tasks; assist in planning staffing needs and work schedules. Conduct staff meetings
- Protect company assets. Meet or exceed budgeted goals for profitability working within the company’s framework of philosophy, policies and procedures.
- As assigned, assist with merchandise buying, including selection of merchandise and preparation and submission of orders.
- Assist with maintaining computerized inventory, including sales, transfers and receiving.
- Handle a variety of unusual customer service tasks such as returns, complaints, special orders, shoplifting, etc.
- Confer regularly with immediate superior and other company department personnel to plan, coordinate and evaluate activities/services/operations, exchange information, resolve problems, etc.
- Assist with regular sales clerk tasks as needed, including general customer assistance, display set-up, inventory check-in/ticketing/stocking, etc. Supervise and assist with general shop cleaning and maintenance tasks.
- Prepare and maintain various administrative/operations reports/records.
- Keep abreast of new developments in ski and snowboard merchandise.
- Where responsible for a complete rental and repair service shop, maintain the required rental inventories, service machinery, and tools/parts inventories. Assure required certifications of all staff. Keep up to date with all liability issues in this area. Assist with the purchase of rental inventories and the disposal of old assets.
- Provide superior service to our customers (internal and external) at all times. Respond to all guest in a courteous, efficient manner.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
SUPERVISION EXERCISED: Functional and partial administrative supervision of multiple staff.
SUPERVISION RECEIVED: General supervision is received from the Retail Operations Manager.
QUALIFICATIONS
Basic education (high school), with associate's or bachelor's degree in marketing or other appropriate field desirable plus 3-5 years of relevant retail experience or a combination of education and experience from which comparable knowledge and skills are acquired.
- Broad base of basic knowledge and skills in daily retail sales operations, including some experience with buying.
- General knowledge of the type of merchandise sold in the shop.
- Good reading, writing, math, administrative and supervisory skills; some previous supervisory experience desirable. Training or experience in bookkeeping or accounting desirable.
- Ability to deal effectively and courteously with customers, vendors and other company personnel, including ability to handle customer complaints in a tactful but authoritative manner.
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.
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Resort Operations
Full Time / Winter Seasonal
BASIC FUNCTION: To assist customers, stock merchandise and perform related tasks in a retail shop.
CHARACTERISTIC DUTIES & RESPONSIBILITIES
- Protect company assets.
- Be familiar with and knowledgeable of company policies and procedures.
- Perform cashier duties: operate cash register; take payment and return correct change; process credit card payments; process merchandise returns; cash out as required.
- Check in and ticket merchandise.
- Stock/restock sales areas with merchandise.
- Reorder stock, or maintain records of items that need to be ordered.
- Clean and neaten shop.
- Perform stock inventories.
- Inform supervisor of items that are popular/unpopular.
- Perform related tasks or special projects as assigned.
- Provide superior service to our customers (internal and external) at all times.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
- Perform other tasks as assigned.
SUPERVISION RECEIVED: Direct supervision is received from a manager, supervisor or other senior staff member.
QUALIFICATIONS
- Basic education (high school) desirable. Prior retail experience preferred.
- Good basic reading, writing and math, skills.
- Ability to deal effectively and courteously with customers and other company personnel.
- Cash handling ability
- Ability to discern colors
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.
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Resort Operations
Full Time / Winter Seasonal
BASIC FUNCTION: To oversee the daily operations of a small retail shop/outlet and/or to oversee and carry out the receiving of merchandise for a retail shop/outlet, and to perform retail tasks.
CHARACTERISTIC DUTIES & RESPONSIBILITIES
- Protect company assets.
- Be familiar with and knowledgeable of company policies and procedures.
- Coordinate and oversee all daily operations of the assigned shop or department.
- Perform the duties of a working foreman for a staff of 1-2 sales staff-. Assist with training new employees; monitor work; assist in handling customers with unusual problems or complaints; bring special personnel problems to attention of supervisor, etc.
- Perform the duties of a receiving clerk: check received merchandise against orders; process receiving invoices to accounting office, and confer regularly with accounting to resolve problems or explain special circumstances; contact suppliers regarding incorrect or incomplete shipments; maintain files of all vendors; process transfers of merchandise to other retail outlets.
- Perform other special tasks, such as: entering new orders into computer system; running tickets for all merchandise, organizing tickets by vendor; and overseeing the ticketing of merchandise; performing other Computer data related to inventory etc.
- Perform cashier duties: operate cash register; take payment and return correct change; process credit card payments; process merchandise returns; cash out as required.
- Assist customers: locate products; answer a variety of questions about products; place special orders; determine if merchandise may be returned; handle problems or- complaints, referring to supervisor or other senior staff member if appropriate.
- Check in and ticket merchandise.
- Stock/restock sales areas with merchandise.
- Reorder stock, or maintain records of items that need to be ordered. Inform supervisor of items that are popular/unpopular.
- Clean and neaten shop.
- Perform stock inventories.
- Make up window and other special merchandise displays.
- Provide superior service to our customers (internal and external) at all times.
- Perform other tasks as assigned.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
SUPERVISION RECEIVED: Moderate supervision is received from a manager, supervisor or other senior staff member.
QUALIFICATIONS
- Basic education (high school), plus 1 year of relevant sales experience or a combination of education and experience from which comparable knowledge and skills are acquired.
- Broad base of basic knowledge skills in daily retail sales operations.
- General knowledge of the type of merchandise sold in the shop.
- Good basic reading, writing, math, clerical/administrative, and supervisory skills; some previous supervisory experience desirable.
- Ability to deal effectively and courteously with customers and other company personnel, including ability to handle customer complaints in a tactful but authoritative manner.
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.
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Resort Operations
Full Time / Winter Seasonal
The Mount Snow Ski & Snowboard School is looking for a passionate and experienced person to Lead our Ski and Snowboard School Call Center Reservations line. Ski & Snowboard School reservations agents handle calls and happily help our guests select and purchase lesson items based on individual needs.The Reservations Lead will be responsible for overseeing the call center, handling calls, assisting with call center training, and may work at a point of sale location if needed. A qualified candidate should have strong communication and problem-solving skills, enjoy working on the phone, and be able to handle a fast-paced environment. This position does not require the ability to ski or snowboard but prior experience or willingness to try is preferred. Shifts to include weekends and holidays.
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Mountain Operations
Full Time / Winter Seasonal
DUTIES AND RESPONSIBILITIES: Plan, supervise and coordinate daily operations of parking, including the drop zone, bus parking and preferred parking. Set up and take down cones, barricades, signs, etc. used in directing traffic and parking lots. Supervise and assist with morning and evening set up, pick up of sign, cones, and barricades for traffic flow and parking. Monitor parking and traffic throughout the day and make adjustments as necessary.
QUALIFICATIONS: Must be over the age of 21 with a valid driver’s license and clean driving record. Basic education (high school). Prior parking and supervisory experience preferred, 1-3 years of relevant experience or a combination of education and experience from which comparable knowledge and skills are acquired. Ability, to work in cold and changing weather for extended periods of time and perform all job duties. Ability to deal with customers in a courteous and efficient manner. Must be able to walk and stand for long periods of time. Ability to lift 50-100 pounds occasionally, 25-50 pounds frequently and 10-20 pounds continuously.
Shift: Mornings, Weekends, Holidays, Weekdays, Nights, Must be flexible with schedule and be willing to adapt based on weather.
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Resort Operations
Full Time & Part Time / Winter Seasonal
Short Job Description: Mount Snow Child Care is seeking experienced early educators to fill teacher assistant positions in our year-round early education program and winter resort program.
Responsibilities include:
Supervising children in daily routine and encouraging involvement in age appropriate activities, supporting teachers with classroom and facility responsibilities and ensuring a safe and fun environment for all families involved in our programs.
Experience working with children and general knowledge of early childhood education is required. The ideal candidate will be motivated, flexible, creative, and a responsible professional who loves working with young children, loves the outdoors and has a team-orientated spirit. Qualifications: A teacher assistant is at least eighteen (18) years of age, is a high school graduate or has completed a GED, and meets one (1) of the following qualifications:
At least a Vermont Early Childhood Career Ladder Level One (1) or Two (2) Certificate; or•
At least a current CDA (Child Development Associate) and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or
At least a State Board of Education approved Human Services Program Certificate that emphasizes child development or early childhood education and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or •
At least successful completion of the Fundamentals for Early Childhood Professionals’ course or the Vermont Afterschool Essentials Certificate and at least twelve (12) months experience working with groups of children from grade three (3) or younger; or•
At least successful completion of a three (3) college credit course in child or human development or a three (3) college credit course for school age care and education and at least twelve (12) months experience working with groups of children from grade three (3) or younger.
Position in early education program to start in August. Winter resort program positions begin in November. Full-time, part-time and temp assistant positions available.
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Resort Operations
Full Time & Part Time / Winter Seasonal
Mount Snow Child Care has opportunities for qualified early educators to lead one of our age specific classrooms in Mount Snow's resort childcare program. We are seeking creative and professional individuals to be responsible for providing high quality care, overseeing classroom organization and daily planning, leading assisting staff and working collaboratively to provide an enriching environment in our facility. The ideal candidate will have a positive attitude, be team oriented, self-motivated and energetic. Must have a passion for early childhood education, as well as excellent communication and interpersonal skills. Applicant must minimally meet the Teacher Associate qualifications specified by the Vermont Child Care Licensing Regulations.
Qualifications: A Teacher associate is at least 20 years of age, is a high school graduate or has completed a GED, and meets one of the following qualifications:• At least a Vermont Early Childhood Career Ladder Level Three Certificate; or•
At least an associate degree from an accredited college with a major or concentration in Early Childhood, Child or Human Development, Elementary Education, or Child and Family Services and at least 12 months experience working with groups of children from grade three or younger; or•
At least a certificate of completion from the registered child care apprenticeship program; or•
At least child care certificate from the community college of Vermont and at least 12 months experience working with groups of children from grade three or younger; or•
At least successful completion of 21 college credits with an early childhood or school age focus and at least 12 months experience working with groups of children from grade three or younger.
Shift: All Saturdays and Sundays, and holiday periods. Qualified staff could have opportunity to work in early education program Mon-Fri, but most positions are part-time. Teachers will generally work 8-10 hours/day, facility is open 7:30-5:30, most shifts are 8-5, but hours may vary depending on attendance levels.
Positions start in November, most positions are part-time and all positions require weekends and holidays.
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Lodging
Full Time / Year Round
Mount Snow Ski Resort is looking for a dynamic individual to come join the Housekeeping Team at Snow Lake Lodge as we move ahead into the winter season!
As a supervisor, your duties will include, but are not limited to:
- The daily upkeep of Snow Lake Lodge
- Supervising up to 15 housekeepers
- Organizing daily tasks and prioritizing their completion
- Maintaining cleanliness in all departmental spaces.
You must be capable of lifting fifty pounds and willing to work in unpredictable weather conditions. The ideal candidate will have previous supervisory experience, be detail oriented and possess great communication skills. A clean valid driver’s license is preferred. This is a full time, year round benefitted position.
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Mountain Operations
Full Time & Part Time / Winter Seasonal
BASIC FUNCTION
To assist with and perform a variety of building general maintenance tasks in one or more work areas and departments focusing on more routine maintenance and repair tasks.
CHARACTERISTIC DUTIES & RESPONSIBILITIES
- Perform morning snow removal and surface treatment on pedestrian walkways throughout the base area(s) by use of shovel, snow blowers, and spreaders. Check trash and recycle cans, empty if needed. Assist in Parking Cars.
- Carry out a variety of general and basic maintenance tasks. Tasks may include assisting with repairs and painting, may consist of, but is not limited to, interior painting, minor sheetrock repair, minor plumbing repair, minor carpentry repair, etc.
- Follow verbal or written instructions or to measure, mark and arrange materials at a job site
- Put together a variety of smaller items for use within lodges, offices, lift shacks etc., such as tables, desks, stairs, benches, cabinets, storage areas, closets, etc.
- Under guidelines set by job team leader, work as a team and meet or exceed project goals.
- Maintain clean working environment, pick up tools and debris as necessary. Maintain shop areas. Sign out and retrieve parts and tools from stock and bring to work site.
- Work in areas outside of Building Maintenance, including outside on mountain, as-needed as assigned by supervisor. And perform other duties as assigned by supervisor including, making time available for special events.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others.
Reports to: Facilities Manager, Building Maintenance Supervisor and Job leader.
QUALIFICATIONS
Basic education (high school), with some formal vocational/trades training desirable or a combination of education and experience from which comparable knowledge and skills are acquired.
- Ability to deal effectively with a variety of company departments/personnel.
- Able to lift up to 50 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >50 lbs.
- Able to stand, walk and work long hours between rest periods.
- Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends, events, and long hours as necessary.
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Lodging Food and Beverage
Part Time / Winter Seasonal
To greet and show guests to their table. Assist manager with maintaining the optimal flow and atmosphere in the restaurant
Characteristic Duties and Responsibilities:
- Greet our guests in an outgoing and friendly way. Explain restaurant concepts to the guests.
- Show guests to a table for dinner or the bar for cocktails. Pull chairs out for at least one member of the party and then hand out the menus. Ensure that the guests are made comfortable and kept informed of the status of their orders or wait times. Give them the name of their server for the meal.
- Seat all guests in an orderly and controlled manner that will not overload any one section, which will cause back-ups in the kitchen or with the servers. Direct guests to the bar to wait if their table is not yet ready.
- Relay messages to servers and bus-persons as needed
- Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty.
- Take reservations for tables. Answer the phone in a courteous manner and take down any and all information in clear, and concise writing.
- Accommodate special seating requests for guests whenever possible
- Perform all cash, comp, and credit card transactions if so designated by a member of the management team. Maintain accurate paperwork complete with the proper documentation for back up.
- Inform management immediately of any and all situations that may escalate or at the request of the guest.
- Keep your area neat and clean at all times. Help insure that all dining areas are neat and clean.
REPORTS TO: Outlet/Restaurant Manager or other senior F&B Manager.
QUALIFICATIONS: High School or GED and 3-6 months prior restaurant experience
Ability to read, analyze and interpret the day to day paperwork associated with food and beverage revenues, inventories, and ordering of food and beverage product. Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals.
A Host position stands on their feet for an extended period of time on a daily basis. You may have to lift up to 25 lbs on a daily basis.
The individuals in the Food and Beverage Department work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the ski industry, this position requires a flexible schedule, working holidays, weekends and long hours as necessary.
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Lodging
Full Time / Winter Seasonal
The Group Ticket Agent is responsible for providing the highest service levels while working with our group guests. The position is responsible for the processing and fullfilment of group lift ticket orders, including printing and delivery, as assigned by the Group Sales Managers, you will also assit in performing additional service and general office duties. This position is full time seasonal from Novembar through late March/early April as business levels require.
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Mountain Operations
Part Time / Winter Seasonal
Come join our Event Staff Team! Looking for hard workers to help with execution of our events: including event set up and break down, race timing, and everything in between.
Requirements: Intermediate/expert skiing/riding skills, basic repair skills, ability to deal effectively with a variety of company personnel and guests. Must be able to easily lift 50 pounds above head and withstand harsh weather conditions for an extended periods of time. Part time seasonal positions available. Weekends and Holidays required.
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Resort Operations
Full Time / Winter Seasonal
BASIC FUNCTION: Responsible for overseeing and assisting in the management of the Ski and Snowboard School tickets and reservations operations. This includes, but not limited to, management of the call center, ticketing facilities, indoor ticket staff, and the registration/ ticketing process.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
- Supervise, monitor, evaluate, and resolve problems for the Ski and Snowboard School ticket and reservation locations and work group.
- Confer regularly with department manager to review day-to-day operations; plan, coordinate and evaluate ticketing services/activities.
- Assist department manager in administrative tasks including but not limited to, payroll, training, safety procedures and protocols, and attending meetings; Complete administrative task in the absence of department manager.
- Monitor the day-to-day reservations through the call center, e-commerce, and in person sales. Communicate regularly with Central Reservations by sending and receiving reports and assisting in training as needed.
- Communicate with guests regularly while operating a point of sale station, call center station, or customer service line at any time, in any location.
- Assist with planning staffing needs, work schedule, hiring, training and scheduling of staff for all Ski and Snowboard School ticket and reservation locations/outlets.
- Confer regularly with Ski and Snowboard School managers and supervisors and other company personnel to evaluate services and resolve problems.
- Ensure that all Ski and Snowboard School standards are maintained.
- Ensure all safety standards, audits, and cash handling processes are followed.
SUPERVISON EXERCISED: Functional supervision, Direct and indirect of 25-30 employees.
SUPERVISION RECIEVED: Direct report to the Ski and Snowboard School Tickets and Reservations Manager.
REQUIRED QUALIFICATIONS:
- Basic reading and math skills required.
- Must speak, read, and write English in a clear and concise manner.
- Aptitude for learning how to operate our computerized ticketing and reservation system.
- Ability to converse regularly with a variety of people regardless of ethnic, gender, age, or personality in a clear, comfortable, courteous, efficient and confident/authoritative manner.
- Ability to work under the pressure of high customer volume and maintain professional service standards while effectively communicating with guests and employees.
- Ability to provide and execute a reliable work schedule in a winter resort environment.
PREFFERED QUALIFICATIONS:
- Two years of college courses in business, resort management, or similar field of study.
- Previous experience in customer service, point of sale, call center, and/or reservations.
- Ability to communicate effectively in multiple languages. (Spanish highly preferred)
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Lodging Food and Beverage
Full Time / Winter Seasonal
Basic Duties: The Deli Worker arranges, prepares, serves and stocks deli food and retail products, stocks shelves and handles cashier duties.
Characteristic Duties and Responsibilities:
- Maintain proper sanitation, cleanliness, and orderliness of both deli and personnel at all times. Consistently provide a quality product.
- Arranges, prepares, and serves the daily breakfast and lunch specials, and make sandwiches and wraps.
- Cook eggs to order. Put together breakfast platters, including slicing bagels.
- Prep daily for shift; slice meats and cheeses, prepare sandwiches, yogurt parfaits, etc. for take-and-go cooler, keep take-and-go cooler stocked.
- Stocks counters, coolers, refrigerators, and shelves with deli food and retail products such ice cream, drinks, Vermont products, candy, newspapers, boxed goods, gift items, etc.
- Keep Deli clean and organized, clean up prep areas as work is done.
- Clean dining area and tables, keep napkin holders filled, and refill flatware dispensers as needed.
- Make coffee, keep coffee are clean and stocked with sugars, milks.
- Will have shifts as a cashier, ring up purchases, and give correct change. Account for all monies issued and correctly collect payment for every food and drink item.
- Put together deli platters, box lunches, group orders according to the Event Order forms from Group Sales/Services.
- Inform customers about deli products and services. Describe sandwiches, daily specials, know the ingredients. Help increase sales by recommending additional items to customers
- Handles customer complaints in a timely, courteous, and professional manner at all times. Refer to supervisor or manager when questions or concerns cannot be handled.
- Notify supervisor when product of any kind is low and in need of being ordered.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
Reports to: Deli Manager
Qualifications: Education amount (High School or the equivalent) and 6 months to 1 year on experience working in a Deli, restaurant, or kitchen a combination of education and experience from which comparable knowledge and skills are acquired.
- Ability to stand, stoop, bend, use hands to finger, handle, or feel objects, tools, or controls; and to reach with hands and arms
- Must be able to frequently lift 30 pounds and occasionally lift up to 50 pounds.
- Ability to read work schedules, food orders, staffing guides, and work assignments in English.
- Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals.
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.
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Mountain Operations
Part Time / Winter Seasonal
DUTIES AND RESPONSIBILITIES: Safely transport employees and guests from remote parking lots throughout the day. Must be able to operate a 12-15 passenger van in a safe manner. Assist with the parking of employees and guests when needed.
QUALIFICATIONS: Must be over the age of 21 with a valid driver’s license and clean driving record. Basic education (high school).
Ability, to work in cold and changing weather for extended periods of time and perform all job duties.
Ability to deal with customers in a courteous and efficient manner. Must be able to walk and stand for long periods of time. Ability to lift 50-100 pounds occasionally, 25-50 pounds frequently and 10-20 pounds continuously.
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Food and Beverage
Full Time / Winter Seasonal
The duties of a Cook Il include but are not limited to: preparation of food, operation of various cooking equipment, cooking food based on menu, maintaining proper food and beverage safety and sanitation practices, maintaining a clean and safe workspace.
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Food and Beverage
Full Time / Winter Seasonal
The Kitchen Manager is responsible for the general operation of the kitchen within a specific venue. Duties include but are not limited to: ordering, receiving, maintaining proper inventory levels, upholding proper food and beverage safety and sanitation practices, staff training.
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Food and Beverage
Full Time / Winter Seasonal
The Floor Supervisor assists in a venue's front-of-the-house operation. Duties include but are not limited to: staff training, supporting servers and bartenders, ensuring all side work is complete, handling guest service matters, maintaining proper food and beverage safety and sanitation practices.
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Food and Beverage
Full Time / Winter Seasonal
The duties of a Cook I include but are not limited to: preparation of food, operation of various cooking equipment, cooking food based on menu, maintaining proper food and beverage safety and sanitation practices, maintaining a clean and safe workspace.
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Food and Beverage
Full Time / Winter Seasonal
The duties of a Barback/Utility include but are not limited to: setting up bars prior to service, supporting bartenders throughout service, maintaining a clean workspace, restocking product.
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Food and Beverage
Full Time & Part Time / Winter Seasonal
The duties of a Dishwasher include but are not limited to: setting up a 3-bay sink, cleaning and sanitizing all kitchen ware during and after service, maintaining a clean workspace, assisting kitchen with various tasks.
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Mountain Operations
Full Time & Part Time / Winter Seasonal
A service-oriented position. You will be interacting with guests continually, storing and fetching gear and helping them with problems. Must be at least 16 years old, able to lift bags and stow them safely, and work as part of the team and possibly solo at other outlets.
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Mountain Operations
Full Time / Year Round
BASIC FUNCTION: To install and repair a variety of electrical equipment and systems, with a focus on high voltage work, and complex or unusual tasks and projects.
CHARACTERISTIC DUTIES & RESPONSIBIITIES:
- Install new electrical equipment and systems, working on one or more of the following: ski lifts; snowmaking equipment; electrical systems for buildings; telephone and other communication systems.
- Locate, assess and repair electrical failures, breakages or other problems.
- Remove old electrical wiring/equipment and replace with new service/parts.
- Perform various electrical maintenance/upkeep tasks, to keep systems/equipment in good working order.
- Design and fabricate new electrical devices/systems.
- Plan and coordinate assigned electrical projects, including staff, materials, tools, equipment and vehicles.
- Perform the duties of a working foreman for a team of one to five assigned electricians or other trades workers; train employees in methods and procedures; plan and issue daily work assignments; monitor work in progress and inspect completed work; bring special problems to the attention of supervisor; prepare timesheets/payroll records; and the like.
- Prepare estimates for electrical projects.
- Maintain tools and equipment used in electrical work.
- Confer regularly with immediate supervisor and various other company personnel/departments to plan and coordinate tasks/projects, discuss problems and needs related to electrical work, and the like.
- Deal with vendors, contractors, inspectors and others outside the company as necessary.
- Keep abreast of changes and revisions to applicable electrical codes.
- Follow all safety standards and procedures. Perform duties in a manner to maximize safety and minimize risk to self and others
Reports to: Facilities Manager and Electrical Supervisor
QUALIFICATIONS:
Basic education (high school), plus a four year electrical apprenticeship, and two to three years of additional professional electrician experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Broad base of in-depth technical knowledge and skills related to electrical circuitry, equipment and electronics including installation, failure diagnosis, repair, design and fabrication.
- Previous experience directly related to the specific position, i.e. with ski lifts, snowmaking, buildings, communications systems, etc.
- Good basic administrative and supervisory skills, if applicable to the position.
- Ability to deal effectively with a variety of company departments/personnel.
- Able to lift up to 50 lbs floor to waist and overhead without assistance and able to assist other team members in lifting items >50 lbs.
- Able to stand, walk and work long hours between rest periods.
- Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.
At Mount Snow we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends and long hours as necessary.
Apply Online Now
