Snow Guarantee

OUR SNOW GUARANTEE

Mount Snow has invested heavily in our state-of-the-art snowmaking and grooming systems, producing snow so good, we guarantee it! If you’re not satisfied with our conditions, we’ve got you covered. Just bring your ticket to Guest Services at the Clocktower and exchange it for a return visit voucher.

THE DETAILS

Single Day Ticket

Within ONE HOUR of the purchase of your full day ticket (they are time-stamped) you may exchange it for a return-visit voucher, entitling you to a revisit any day within one (1) year from the voucher’s date of issuance. If you pick up your tickets the night before or on a pre-printed package, you have until 10 am to redeem your voucher.

Multi Day Ticket

First Day: Within ONE HOUR of the purchase of your ticket (they are time-stamped) you may exchange it for a return-visit voucher entitling you to a revisit any day within one (1) year from the voucher’s date of issuance. Subsequent days on your multi-day ticket remain in place for your use. If you pick up your tickets the night before or have a pre-printed package, you have until 10 am to redeem your voucher.

Subsequent days: On subsequent days of your multi-day lift package, you must request your return-visit voucher by 10 a.m. This entitles you to a revisit any day within one (1) year from the voucher’s date of issuance. Any days left on your multi-day ticket remain in place for use. You cannot request a Snow Guarantee for future days.

Afternoon Ticket

Tickets purchased or picked up after 12 noon are not eligible for a Snow Guarantee.

Special “No Guarantee” Days

There are a handful of days each year when Mount Snow suspends all Snow Guarantees. These days include but are not limited to Founders Day 12/12/16, Youth Pay Their Age Day 1/8/17, St. Patrick's Day 3/17/17, and our Sunday Deals. These days will be clearly denoted on the daily snow report.

Expiration dates on Snow Guarantees cannot be extended. No cash refunds will be granted.

Mount Snow offers this generous program so you can have a great skiing and riding experience, but we do reserve the right to modify the guarantee or deny requests that we deem are not in the spirit of the program.